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About the Role

Fanshawe College is seeking dedicated professionals to join the Workday Sustainment Team to support the ongoing success of our Fanshawe One powered by Workday implementation. This team plays a vital role in ensuring smooth operations, continuous improvement, and user support as we transition from legacy systems. The Workday Sustainment Analyst - HCM supports the configuration, implementation, and maintenance of Workday human resource modules to ensure they meet organizational HR needs and enhance user experience.

Responsibilities

Provide ongoing SME support for Workday modules including Core HCM, Benefits, Absence, and Time Tracking
Provide ongoing general support for Workday modules including Recruiting, Compensation, Talent Management, Payroll
Work directly with HR staff on Workday enhancements and change requests including requirement gathering, solutioning, testing and stabilization
Oversee incident management processes to ensure timely resolution of system-related issues and provide ongoing support
Identify and address incorrect use of the system by end users, including issues related to compliance, process adherence, and financial accountability reporting (FAR)
Actively participate in user groups, forums, and training opportunities to maintain and enhance expertise in Workday Human Capital Management (HCM)
Conducts training sessions and drop-in sessions providing guidance to HR staff and end-users on Workday functionality refreshers, updates, and best practices
Assist with the development of comprehensive training materials, user guides, and documentation to support and enhance user knowledge and experience
Troubleshoot and resolve configuration issues or bugs with HR processes in Workday
Manage, analyze, and configure changes within Workday HCM to ensure HR business processes align with Fanshawe’s goals, employment legislation, collective agreements, and college policies
Continuously identify and implement improvements based on evolving HR needs, including changes in legislation, collective agreements, and institutional requirements
Ensure all Workday configurations remain consistent with business requirements and compliance standards
Review system updates from Workday to evaluate new features and determine their relevance to HR operations and processes
Participate in testing Workday updates, patches, and new releases, including developing test plans, test cases, and scripts to support HR modules
Develop and maintain process documentation for configured workflows
Test and configure calculated fields for strategic planning based on employment data, legislative, and collective agreement changes
Perform audits of HR processes and Workday configurations to ensure compliance with collective agreements and legislative changes, working closely with HR teams to support audit activities and address any identified issues
Analyze data for accuracy, quality, and consistency, ensuring reports meet Fanshawe and compliance requirements
Respond to requests for ad-hoc reports, interpreting and providing analysis of HR data as needed
Provide confidential and sensitive data to support strategic decision-making for HR leadership and executive teams
Ensure data accuracy and consistency in reports provided for human resource audits
Support data migration and cleanup efforts when required, ensuring compliance with data governance policies and best practices
Develop and maintains custom human resource reports and dashboards
All Other Duties as Assigned

Requirements

Post-secondary 3 year diploma/degree or equivalent in Human Resources Management, Business Administration, or a related field
Minimum 5 years human resources experience with reports, analysis and sound understanding of human resource operations in a human resource information system (HRIS) context
Minimum 2 years experience supporting HCM Benefit module providing technical and functional support in a Workday environment required
Experience with Core HCM, Time Tracking, Absence and Compensation preferred
An equivalent combination of education and experience may be considered
Familiarity with union and non-unionized working environments would be an asset
Knowledge of HR modules and reporting tools
Understanding of HR procedures, policies, and collective agreements
Experience in supporting HR-related projects and enhancing operational processes for efficiency
Excellent verbal and written communication skills for interacting with stakeholders
Ability to handle multiple tasks with attention to detail
Ability to adapt to changes and contribute to process improvement
Successful candidates will be required to perform work within Ontario and must be available to work on campus, as required

Skills

Workday HCM
Core HCM
Benefits
Absence
Time Tracking
Recruiting
Compensation
Talent Management
Payroll
HRIS
Reporting tools

Location

London, ON

Work Type

Hybrid
Full time

Experience Level

Minimum 5 years human resources experience
Minimum 2 years experience supporting HCM Benefit module

Education Level

Post-secondary 3 year diploma/degree or equivalent in Human Resources Management, Business Administration, or a related field

Salary/Compensations

$72,114.00 - $102,918.00

Benefits

Defined-benefit pension plan (through the CAAT Pension Plan)
Dental coverage
Disability coverage
Travel insurance
Extended health coverage
Paid time off
Scheduled holiday closure
Reduced cost for select Fanshawe programs or courses for eligible employees and their dependents
Comprehensive Benefits Package
Defined benefit pension plan
Generous vacation and holiday entitlements
Prepaid leave/salary deferral plan
Subsidized maternity and parental leave
Family tuition program
Employee and Family Assistance Program
Corporate Discounts through CAUBO
Tuition reimbursement and subsidy programs
Professional development leave
Fanshawelearns LinkedIn Learning

About the Company

Fanshawe College thrives because of its people.
We foster a culture of excellence and see opportunities to turn potential into impact.
Leading with empathy, belonging, unity, learning and courage, we guide the learning journey of our students, ensuring they are ready for work and life, today and tomorrow.
Fanshawe College is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the operations of the College, inclusive of our Student and Staff experience.
Fanshawe College is undergoing an exciting multi-phase Cloud ERP transformation project called Fanshawe One powered by Workday, a strategic initiative aimed at modernizing our core administrative systems for employees and students.
With Phase 1 & 2 complete, we have created a Workday Sustainment Team to support the HCM, Finance, and Adaptive Planning modules.
Work alongside passionate colleagues in an inclusive culture that values diversity, drives student success, and connects you to the local community and campus life.
A place where you belong: Embark on a fulfilling career journey with us!
We're more than a job; at Fanshawe College you become part of a community that values your growth.
We are dedicated to nurturing your success with exceptional resources, technology, and professional development.
Fanshawe College is proud to offer a lifetime retirement pension.

Equal Opportunity

Fanshawe College is an equal opportunity employer.
We are committed to equity, value diversity, and welcome applicants from diverse backgrounds.
Fanshawe College provides accommodations to job applicants with disabilities throughout the hiring process.
If a job applicant requires an accommodation during the application process or through the selection process, the hiring manager and the recruiter leading the recruitment will work with the applicant to meet the job applicant’s accommodation needs.
Accommodation requests per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act can be emailed to: askhr@fanshawec.ca
Fanshawe College would like to acknowledge and honour the Anishinaabe, Lotinuhsyuní and Lenape people of southwestern Ontario as the traditional owners and custodians of the lands and waterways where Fanshawe College is located.