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About the Role

Provide technical, educational, and sales support for Coronary Renal Denervation (CRDN) business units, with a focus on CathWorks FFRangio. This role involves being the primary customer contact for CRDN daily operations at assigned accounts, contributing to healthcare access and equity through mission-driven innovation.

Responsibilities

• Provide sales support for CRDN business units and assist with sales strategy implementation.
• Support the regional CRDN sales strategy to achieve business plans.
• Represent Medtronic during procedures and product implants, offering troubleshooting and technical assistance.
• Receive and research technical inquiries by telephone.
• Educate and train physicians, hospital personnel, and office staff on product technical matters through one-on-one sessions, in-service programs, and seminars.
• Assist in educating and training new Clinical Specialists and sales representatives.
• Provide training and resources for hospital staff to conduct their own training.
• Complete necessary documentation and customer service calls during/following cases.
• Update sales representatives on cases and notify them of follow-up issues.
• Serve as an effective Medtronic representative to physicians and support staff.
• Maintain current knowledge of CRDN, Medtronic programs, products, services, and competitive products.
• Maintain open, effective communication with district personnel, customers, and other Medtronic employees.
• Perform other related duties as assigned.

Requirements

• High School Diploma and 11 years clinical or sales experience in healthcare OR Associate Degree and 9 years of clinical or sales experience in healthcare OR Bachelor's Degree and 7 years of clinical or sales experience in healthcare.
• Ability to travel up to 70% of the time within regions.
• Reside within the assigned territory.
• Valid driver's license and active vehicle insurance policy.
• Continuous verbal and written communication.
• Frequent 2-handed lifting of up to 40 lbs.
• Sitting, standing, and/or walking for up to eight plus hours per day.
• Environmental exposures including eye protection, infectious disease, and radiation.
• Ability to wear 7-9 lbs of lead for extended periods in the O.R.
• Frequently use hands to finger, handle, or feel objects, tools, or controls.
• Ability to effectively use a mobile phone, PC, keyboard, and mouse.
• Frequent bending/stooping, squatting, and balance.
• Specific vision abilities: close vision, distance vision, depth perception, and ability to adjust focus.
• Ability to travel extensively.
• Ability to drive approximately 80% of the time within assigned territory.
• For Baccalaureate degrees earned outside the U.S., a degree satisfying 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Skills

• Relevant industry, healthcare, marketing, or medical education experience (focus on awareness, education, or medical project management)
• Microsoft Outlook
• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint
• System tracking
• Strong project management
• Interpersonal communication
• Written communication
• Verbal communication
• Work ethic
• Medical terminology knowledge
• Medical procedures knowledge
• Medical device industry knowledge
• Customer service
• Problem resolution
• Relationship building

Location

• Remote (field-based)
• Reside within assigned territory
• Regional (travel up to 70% within regions)

Work Type

• Full-time
• Field-based

Experience Level

• 11 years clinical or sales experience in healthcare (with High School Diploma)
• 9 years clinical or sales experience in healthcare (with Associate Degree)
• 7 years clinical or sales experience in healthcare (with Bachelor's Degree)

Education Level

• High School Diploma
• Associate Degree
• Bachelor's Degree
• Baccalaureate degree satisfying 8 C.F.R. § 214.2(h)(4)(iii)(A) (for degrees earned outside the U.S.)

Salary/Compensations

• $120,000 - $135,000 USD (Base Salary, U.S. excl. PR)
• Eligible for Sales Incentive Plan (SIP)

Benefits

• Competitive Salary
• Flexible Benefits Package
• Health insurance (for 20+ hours/week)
• Dental insurance (for 20+ hours/week)
• Vision insurance (for 20+ hours/week)
• Health Savings Account (for 20+ hours/week)
• Healthcare Flexible Spending Account (for 20+ hours/week)
• Life insurance (for 20+ hours/week)
• Long-term disability leave (for 20+ hours/week)
• Dependent daycare spending account (for 20+ hours/week)
• Tuition assistance/reimbursement (for 20+ hours/week)
• Simple Steps (global well-being program) (for 20+ hours/week)
• Incentive plans (for all regular employees)
• 401(k) plan plus employer contribution and match (for all regular employees)
• Short-term disability (for all regular employees)
• Paid time off (for all regular employees)
• Paid holidays (for all regular employees)
• Employee Stock Purchase Plan (for all regular employees and temporary employees)
• Employee Assistance Program (for all regular employees)
• Non-qualified Retirement Plan Supplement (subject to IRS earning minimums) (for all regular employees)
• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums) (for all regular employees)
• Paid sick time (for temporary employees, as required by state law)

About the Company

• Global healthcare technology leader.
• Mission: alleviate pain, restore health, and extend life.
• Global team of 95,000+ people.
• Engineers at heart, putting ambitious ideas to work for real solutions.
• Committed to diversity.
• Improves and redefines treatment for pressing health conditions like heart disease and diabetes.
• Uses science, medicine, and understanding of the human body to build transformative technologies.
• Fosters a dynamic and inclusive culture with lifelong learning.
• Prioritizes people, creating a culture of belonging and providing career-building resources.
• Advances healthcare, society, and equity.
• Shapes the future of healthcare technology with AI, data, and automation.

Equal Opportunity

• Medtronic provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
• Medtronic provides reasonable accommodations for qualified individuals with disabilities.
• Medtronic considers qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
• This employer participates in the federal E-Verify program to confirm identity and employment authorization of newly hired employees.