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About the Role

The People Partner serves as a strategic advisor and trusted partner to business leaders across the UK and Europe, providing end-to-end people leadership within a global operating model. This role translates business strategy into impactful people solutions to enhance performance, engagement, and organizational health, while balancing global consistency with local insight. The People Partner advocates for Manulife’s values and the “One HR” model, ensuring smooth HR operations during the integration of Manulife Investment Management and MCQS.

Responsibilities

• Build deep, trusted relationships with leaders, acting as a strategic advisor on all people-related matters.
• Partner with the business to co-create and deliver people plans that enable growth, resilience, and organizational effectiveness.
• Provide balanced, commercially grounded advice that aligns employee experience, regulatory obligations, and business outcomes.
• Coach leaders to strengthen inclusive leadership capability and create high-performing teams.
• Lead the delivery of core global HR programmes across assigned client groups, including Employee Engagement and Listening, Performance Planning and Goal Setting, Talent Review and Succession Planning, and Annual Compensation and Reward Cycles.
• Ensure HR programmes are delivered with rigour, consistency, and strong stakeholder engagement, aligned to global standards and local requirements.
• Act as a key People Partner supporting the integration of Manulife Investment Management and MCQS in the UK.
• Provide practical, on-the-ground support across organisational design, role harmonisation, workforce transition, and cultural integration.
• Support leaders and employees through change with empathy, clarity, and confidence, reinforcing Manulife’s values.
• Partner with leaders and global Centres of Expertise to manage employee relations matters effectively and in line with Manulife’s policies, values, and local legislation.
• Apply knowledge of UK employment law and TUPE to support business change and manage risk responsibly.
• Exercise sound judgement when navigating complex or sensitive situations, escalating appropriately while maintaining accountability.
• Leverage Workday and workforce analytics to identify trends, risks, and opportunities.
• Translate data into clear, actionable insights that support leadership decision-making and workforce planning.
• Use insights to inform engagement, retention, capability, and succession strategies.
• Serve as a visible ambassador of the “One HR” model, ensuring seamless, customer-focused delivery of HR services.
• Collaborate closely with global Centres of Expertise (primarily in the US and Canada), ensuring the right expertise is engaged to meet business needs.
• Contribute to continuous improvement of HR processes, practices, and ways of working.
• Utilise centres of expertise to effectively and professionally manage payroll, HR queries, recruitment and selection, global mobility, immigration, benefits, and pensions.
• Actively participate in GWAM and enterprise-wide people initiatives and project work.
• Provide proactive support to the Global GWAM People Partner community, sharing insight, best practice, and lessons learned.
• Support GWAM succession planning and top talent development.

Requirements

• Strong TUPE knowledge and practical experience will be essential to successfully manage employee transfers and associated employee relations considerations.
• Advanced operational and analytical capability in Workday
• Strong working knowledge of UK employment legislation, including TUPE
• Demonstrated experience supporting organisational integration and harmonisation
• Ability to operate credibly across multiple countries, cultures, and regulatory landscapes
• Working knowledge of AI and digital HR tools, with a curiosity for innovation in HR
• Strong coaching, consulting, and influencing skills
• Confident in conflict leadership and complex stakeholder management
• Excellent execution discipline, with strong project management skills
• Resilient, pragmatic, and comfortable navigating ambiguity
• Proven experience delivering people initiatives within a complex, matrixed organisation
• Strong IT capability, including Excel, Word, Outlook, and HR systems

Skills

• Workday
• UK employment legislation
• TUPE
• Organisational integration
• Harmonisation
• AI
• Digital HR tools
• Coaching
• Consulting
• Influencing
• Conflict leadership
• Stakeholder management
• Project management
• Excel
• Word
• Outlook
• HR systems

Location

• London, UK

Work Type

• Hybrid

Experience Level

• 4–6 years’ experience in an HR advisory, People Partner, or HR Business Partner role

Education Level

• Bachelor’s degree in HR or a related discipline
• CIPD part‑qualified or fully qualified (or equivalent)

Salary/Compensations

• £76,275.00 GBP - £137,295.00 GBP

Benefits

• Eligible employees a market competitive benefits package, including health, dental, short- and long-term disability, life insurance coverage, and employee/family assistance plans.
• Eligible employees various retirement savings plans, along within generous paid time off program includes holidays, vacation, personal, and sick days.

About the Company

• Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better.
• Manulife’s ambition is to be the સૌથી digital, customer-centric global company in our industry.
• We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process.
• Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives.
• It’s the reason we’re dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future.
• We're proud of our accomplishments and recognitions. Recent awards include: 2024 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2023 Best Companies to Work for in Asia 2023 We’ve been recognized as one of Canada’s Top 100 Employers (2024) Manulife included in Bloomberg’s 2023 Gender-Equality Index

Equal Opportunity

• Manulife is an Equal Opportunity Employer
• At Manulife/John Hancock, we embrace our diversity.
• We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.
• We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
• It is our priority to remove barriers to provide equal access to employment.
• A Human Resources representative will work with applicants who request a reasonable accommodation during the application process.
• All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies.
• To request a reasonable accommodation in the application process, contact hr@manulife.com.