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About the Role

As a Teller, you assist with various financial needs and process transactions. You provide exceptional customer service, resolve concerns, minimize risk, defend against fraud, refer product solutions, and escalate complex issues for timely resolution.

Responsibilities

• Provide exceptional customer service, welcoming customers and assisting with banking needs.
• Process transactions including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to bank policies and procedures, including compliance and risk management protocols.
• Identify opportunities and cross-sell bank products to deepen customer relationships.
• Engage customers and educate them on self-service options using digital tools.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area.
• Support nearby branch locations as business necessity requires.

Requirements

• 6+ months cash handling experience.
• 6+ months demonstrated customer service experience.
• Ability to work branch hours, including weekends and evenings.
• Established work history or equivalent.
• Legally authorized to work in the United States on a full-time basis without employer sponsorship.

Skills

• Excellent customer service skills.
• Ability to identify and escalate risk concerns.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable using digital tools and technology for customer engagement.
• Energetic, organized, and able to multi-task in a fast-paced environment.
• Accuracy and attention to detail.
• Computer proficiency.
• Basic math skills.
• Microsoft Office products (preferred).

Location

• Grasmere, Staten Island, NY, United States of America

Work Type

• Part-time
• Onsite

Education Level

• High school diploma
• GED
• Equivalent work experience

Salary/Compensations

• $30,000.00 - $47,000.00 USD

Benefits

• Fair and competitive rewards package.
• Benefits designed to support you, your family, and your well-being.

About the Company

• Santander is a global leader and innovator in the financial services industry.
• Evolving into a technology-driven organization.
• Driving a customer-centric transformation that values bold thinking, innovation, and courage.
• Work touches 140 million lives every day.
• Committed to innovating, sharing experiences, questioning processes, and adapting to new challenges.
• Reinventing for the digital age.

Equal Opportunity

• Santander values and respects differences in its workforce.
• Actively encourages everyone to apply.
• Santander is an equal opportunity employer.
• All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.