About the Role
The Leader of Infrastructure Platform Services is responsible for the strategy, reliability, security, and operational excellence of the company’s core digital infrastructure. This role leads the teams that design, operate, and continuously improve private cloud hosting, datacenter services, and core infrastructure services that underpin all digital products and business operations. The role ensures highly available, scalable, and resilient platforms through modern Site Reliability Engineering (SRE) practices, strong security controls, and proactive observability. As a foundational digital leader, this position partners closely with Security, Cloud, Product, and Enterprise Architecture teams to enable business growth while maintaining stability, compliance, and cost efficiency.
Responsibilities
- Own the end-to-end strategy and operations for private cloud hosting and datacenter environments, including compute, storage, and virtualization platforms
- Lead capacity planning, performance engineering, and scalability initiatives to meet current and future business demands
- Establish and operate resilience, backup, and disaster recovery strategies aligned to business continuity requirements
- Implement and mature Site Reliability Engineering (SRE) practices, including SLIs, SLOs, error budgets, and incident management
- Drive automation, standardization, and infrastructure-as-code to improve reliability, speed, and operational efficiency
- Lead post-incident reviews and continuous improvement programs focused on reducing risk and improving service availability
- Own enterprise core services including internal and external DNS, domain portfolio management, and SSL certificate lifecycle management
- Ensure secure, reliable managed file transfer services for internal and external business use cases
- Establish comprehensive monitoring, logging, and alerting across infrastructure and identity platforms
- Ensure proactive detection of performance, availability, and security issues through modern observability tooling
- Define and report on operational KPIs, SLAs, and XLAs to executive stakeholders
- Partner with Cybersecurity and Risk teams to ensure platforms meet security, regulatory, and compliance requirements
- Reduce operational and cyber risk through strong controls, access governance, and secure platform design
- Support audits, regulatory reviews, and risk assessments related to infrastructure and identity services
- Own operational budgets, cost optimization initiatives, and vendor relationships for private cloud, datacenter, and core services
- Drive transparency and financial discipline through capacity forecasting, cost modeling, and vendor performance management
- Build, lead, and develop high-performing infrastructure and SRE teams
- Foster a culture of accountability, engineering excellence, and continuous learning
- Establish clear career paths, skill development plans, and succession strategies
Requirements
- Requires a Bachelors degree and minimum of 7 years of relevant experience, or advanced degree with a minimum of 5 years relevant experience.
- 10+ years of experience in infrastructure, platform, or reliability engineering leadership roles
- Proven experience operating private cloud, datacenter, and enterprise identity platforms at scale
- Strong background in SRE, high-availability architectures, and disaster recovery
- Experience with DNS, SSL certificate management, and internet-facing enterprise services
- Demonstrated ability to lead complex, mission-critical platforms in regulated environments
- Experience in cloud-adjacent or hybrid environments (private cloud integrated with public cloud)
- Familiarity with modern observability platforms and AIOps capabilities
- Experience supporting business separations, carve-outs, or large-scale platform transformations
Skills
- Site Reliability Engineering (SRE)
- Private cloud hosting
- Datacenter services
- Core infrastructure services
- High-availability architectures
- Disaster recovery
- DNS management
- SSL certificate lifecycle management
- Managed file transfer services
- Monitoring
- Logging
- Alerting
- Observability tooling
- Infrastructure-as-code
- Automation
- Standardization
- Capacity planning
- Performance engineering
- Scalability
- Security controls
- Risk management
- Compliance
- Budget management
- Vendor management
- Talent development
- AIOps
Experience Level
- 7 years of relevant experience
- 5 years relevant experience
- 10+ years of experience
Education Level
- Bachelors degree
- advanced degree
Salary/Compensations
- $156,000 - $195,000
- $195,000 - $234,000
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Incentive plans
- 401(k) plan with company match
- Short-term disability coverage
- Paid time off and holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement
- Capital Accumulation Plan
About the Company
- MiniMed is a full-stack insulin delivery company dedicated to supporting people living with diabetes through every step of their journey — when and how they need it.
- For more than 40 years, we’ve been committed to redefining what’s possible: intelligent dosing systems designed for real life, predictive insights that stay a step ahead, and always on support when it’s needed most.
- At the heart of everything we do is a simple Mission: to make every day a better day for people with diabetes.
- With a heritage rooted in technology, empathy, and a relentless pursuit of innovation, we’re focused on one thing: making every day a better day for people with diabetes.
- From our intelligent dosing systems that stay one step ahead to our always-on support when it’s needed most, we’re committed to building a connected system of care that works together and fits into everyday life, so people with diabetes can move through the day with fewer interruptions.
- Fewer second guesses. And more freedom to live in the moment.
- We’re here to make better days possible for people with diabetes. Joyful, messy, fully lived days. Days where things feel lighter, easier.
- For more than four decades, we’ve been driven by this mission, delivering groundbreaking advancements in technology to help people live more fully, freely, and with greater confidence.
- At MiniMed, diabetes care is personal for us. Many of our employees have a connection to diabetes, whether they're living with it themselves or through family members and friends, and we all show up each day to help make the lives of our coworkers and loved ones easier.
- Our people-first priority. At MiniMed, we put our customers at the forefront of all we do, and that focus extends to our team as well. We're dedicated to creating a culture of belonging and providing our people with all the career-building resources you might need.
- Our life-transforming technologies. No matter what your role at our company, you're making a difference in the lives of people with diabetes. Our innovative inventions improve their day-to-day by helping lift the mental load and allowing diabetes to fade into the background, empowering them to live life on their own terms.
- Our focus on the future. We're chasing the dream of a world where people with diabetes can be free of that never-ending battle of balancing blood sugar. A world where better days are the norm, not the exception.
- Fresh faces and new viewpoints will help create our cutting-edge solutions and define the next generation of breakthroughs in care, so that a better day can start today.
Equal Opportunity
- It is the policy of MiniMed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, familial status, membership or activity in a local human rights commission, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.
- In addition, MiniMed will provide reasonable accommodations for qualified individuals with disabilities.
- MiniMed will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
- It is the policy of MiniMed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
- In addition, MiniMed will provide reasonable accommodations for qualified individuals with disabilities.
- For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
- This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.
