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Responsibilities
- Open the Front Office before first patient check-ins
- Welcome patients, families, physicians, and visitors in person or over the phone
- Perform patient pre-registration and registration, including entering insurance, demographic information, and consent forms into EMR system
- Complete insurance verifications
- Notify patients of insurance coverage and financial responsibilities
- Receive and direct phone calls, distribute mail and messages, and assist the business office
- Prepare patient documents
- Accept and post payments
- Coordinate with clinical staff on procedure lengths, room availability, and supply needs
- Coordinate schedule with anesthesia group
- Maintain Front Desk area
- Perform other duties as assigned
Requirements
- 1+ year experience with insurance verification (preferred)
- 1+ year experience in a medical office setting (preferred)
Skills
- Read and interpret documents in English (safety rules, operating instructions, procedure manuals)
- Write routine reports and correspondence
- Speak effectively before groups of customers or employees
- Additional languages
- EMR systems
- Commercial and private insurance plans
- Google Suite
Location
- San Francisco
Experience Level
- 1+ year experience with insurance verification (preferred)
- 1+ year experience in a medical office setting (preferred)
Education Level
- High School graduate or equivalent
- Current Basic Cardiac Life Support Certification or willing to complete by start date
Salary/Compensations
- Salary commensurate with experience
About the Company
- Modern, state of the art outpatient surgery center