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About the Role

This role is critical for managing Teal Health's supply chain, including manufacturing, delivery, and lab operations for the Teal Wand. It involves end-to-end accountability for vendor relationships, inventory, and scaling from early commercial volumes to nationwide demand. This hands-on position requires comfort with regulated medical device manufacturing and a passion for expanding women's healthcare access.

Responsibilities

Develop supply chain strategy, accountability systems, and risk mitigation plans aligned with company goals.
Ensure Teal Wand manufacturing meets specifications, timelines, and budget; collaborate with QA and Regulatory on corrective actions and supplier quality.
Source raw materials and components competitively; develop dual-sourcing strategies for critical inputs; lead cost-of-goods reduction initiatives, considering regulatory implications.
Select, contract, and manage manufacturing, distribution, and shipping vendors to meet budget, quality, and timing SLAs; conduct QBRs and remediation; oversee 3PL services for direct mailing and sample returns.
Select clinical lab partners; negotiate pricing and turnaround SLAs; collaborate with labs to implement automation for sample processing.
Maintain accurate bill-of-materials and real-time inventory visibility; establish safety stock and reorder policies; prevent stockouts and overstock.
Develop an operations dashboard for inventory, demand vs. supply, COGS trends, and vendor performance; proactively resolve issues.
Collaborate with Commercial/Growth on forecasts and translate them into manufacturing and lab capacity plans.
Utilize AI capabilities to enhance productivity, performance, and patient experience.

Requirements

8+ years in operations, supply chain, or manufacturing.
Direct experience scaling a regulated medical device (FDA Class II or III) or comparable experience in diagnostics, pharma, or other quality-regulated industries.
Proven track record managing contract manufacturers (CMs), 3PLs, and shipping vendors against cost, quality, and timing targets.
Proven procurement and vendor negotiation skills; comfort with multi-year supply agreements.
Strong analytical skills, including BOM management, COGS analysis, and inventory math; eagerness to leverage AI tools for problem-solving.
Excellent verbal and written communication skills; ability to translate operational realities into clear updates for leadership and the team.

Skills

Experience with clinical lab operations or partnerships (CLIA labs, sample logistics, lab automation).
Familiarity with ISO 13485, FDA 21 CFR Part 820, and supplier quality processes.
Startup or early-stage experience, including building functions from the ground up.
Passion for women's health.

Location

San Francisco
Hybrid

Work Type

Full-time

Experience Level

8+ years of experience

Benefits

Equity compensation
Health insurance
FSA /DCFSA options
401(k)
Parental leave
Flexible PTO
Professional development support

About the Company

Teal Health provides women with tools, access, and resources for informed health decisions, starting with cervical cancer screenings.
Developed the first FDA authorized at-home cervical cancer screening, replacing in-office pap smears with a comfortable, convenient solution.
Solution includes a patented Teal Wand collection device and a modern telehealth platform for doctor consultations, at-home screening, and results understanding.
Values include elevating women, expecting exceptional, and continuous learning.
Team guides decisions by these values when building Teal.

Equal Opportunity

Teal Health is an equal opportunity employer.
Committed to building a diverse and inclusive team.
Does not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status.