Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

IOA develops revolutionary healthcare models to help aging adults and adults with disabilities maintain quality of life, health, well-being, independence, and community participation. The Care Manager II is responsible for assessing clients with multiple medical and psychosocial needs, and for planning and monitoring services and interventions to ensure quality care.

Responsibilities

• Conduct comprehensive assessments and ongoing re-assessments of client psychosocial, physical, mental health, environmental, and spiritual needs.
• Write comprehensive assessments.
• Develop and initiate client-centered Community Living Plans consistent with program guidelines.
• Conduct home visits, acute hospital, and skilled nursing facility visits.
• Escort clients to medical and other appointments as clinically indicated.
• Identify, arrange, and monitor appropriate community services with knowledge of Medicare, Medi-Cal, and other entitlement programs.
• Establish and maintain care management relationships with clients and their informal support networks, offering respect, dignity, and support.
• Provide crisis intervention, advocacy, problem-solving, and therapeutic interventions.
• Meet with clients at least monthly, and more often as clinically indicated.
• Review and modify Community Living Plans on an ongoing basis.
• Document all case management activity via progress notes within 24-48 hours, adding new problems to the Community Living Plan as needed.
• Maintain required paperwork and consistent charting for continuity of care.
• Evaluate client Purchase of Service needs and follow-up to determine timely service provision.
• Educate clients and informal support networks about resources.
• Establish and maintain open and effective communication with community providers, including physicians and other healthcare and social service workers.
• Provide appropriate information on all significant aspects of individual client care and program operations, while maintaining necessary confidentiality.
• Monitor the quantity and quality of services provided by other involved providers.
• Continuously evaluate clients’ ability to remain safely at home and coordinate placement as appropriate.
• Collaborate with the client, caregiver, and involved services to terminate clients when appropriate, documenting the process.
• Participate in research studies and data collection as required.
• Participate in and promote ongoing efforts towards Continuous Quality Improvement.
• Attend and actively participate in team and program meetings, activities, and problem-solving endeavors.
• Utilize supervision appropriately, maintaining open lines of communication and providing updates on caseload activity.
• Actively incorporate the ethical and legal standards of the National Association of Social Workers into all aspects of interactions.
• Understand and apply the regulatory and procedural requirements of the Institute on Aging.
• Attend continuing education classes and/or in-service training to increase knowledge, skills, and attitudes related to case management, gerontology, family and community systems, and the client population.
• Perform all other reasonably related responsibilities as assigned.

Requirements

• One year working with disabled adults and/or older adults.
• Experience with and understanding of the medical and psychosocial problems of functionally impaired adults and older adults.
• Experience working with individuals with mental and/or behavioral health diagnoses and substance abuse disorders (highly desired).
• Demonstrated case management skills and experience in the community health care delivery system.
• Detail-oriented with good problem-solving skills.
• Ability to prioritize multiple tasks.

Skills

• Exceptional communication and presentation skills relating to functionally impaired adults and older adults, their support systems, and teams of health professionals.
• Computer literacy.

Experience Level

• One year working with disabled adults and/or older adults required.
• Minimum of two (2) years of relevant social work experience (if qualifying with BA or BS).

Education Level

• M.S.W. (Masters in Social Work).
• Another appropriate Masters level degree such as an MPH or MFT with additional or specialized work experience (e.g., psychology, counseling, or geriatrics).
• BA or BS in Social Work or another appropriate major with demonstrated autonomous work in conceptualizing and formulating biopsychosocial assessments, identifying care needs and necessary interventions, and executing effective care interventions.

Salary/Compensations

• Range: $85,759 - $102,495/annual

Benefits

• Competitive salaries
• Investment opportunities
• Retirement opportunities
• Outstanding health coverage
• Robust wellness programs
• Additional perks

About the Company

• IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place.
• IOA offers over 23 programs to aid seniors maintain their health, well-being, independence and participation in the community.
• IOA reserves the right to adjust work hours or duties when appropriate.

Equal Opportunity

• Institute on Aging is an Equal Opportunity Employer.
• Committed to cultivating a diverse and inclusive work environment.
• Provides equal opportunities to all employees and job applicants without regard to age, race, religion, color, national origin, sex, sexual orientation, gender identity, genetic disposition, neuro-diversity, disability, veteran status or any other protected category under federal, state and local law.
• Pursuant to the San Francisco Fair Chance Ordinance, qualified applicants with arrest and conviction records will be considered for employment.