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About the Role

Atlassian seeks a Principal Sales Solutions Engineer for its enterprise business. This role focuses on being a product expert in the sales cycle, solving complex business problems for enterprise customers with Atlassian products and solutions, and contributing to closing enterprise deals. The Solutions Engineering Team partners with Enterprise Sales and Channel Partners to understand customer needs, strategize sales cycles, provide value-based demonstrations, and support Proofs of Value to empower customer teams.

Responsibilities

Partner with sales teams, partners, and account teams on transformation deals in large, global accounts.
Engage and build C-level and executive relationships with customers.
Participate in customer discovery to understand current state, business problems, and map Atlassian products/solutions.
Identify additional opportunities for cross-product/solution expansion.
Investigate, discover, and assess client pain points.
Serve as a product expert for Atlassian software in pre-sales, demonstrating value and impact on customer workflows.
Maintain a broad understanding of Atlassian product and solution offerings, articulating their combined value.
Lead compelling value-based demonstrations, both standard and customized.
Guide customers through technical needs during the sales process to secure buy-in for Atlassian solutions.
Forge strong partnerships with strategic account executives, discussing pipeline, opportunities, and feedback to improve the sales cycle.
Lead cross-functional teams to support customers and achieve shared goals.
Track and document product feedback and competitive intelligence, advocating for internal development with product management.
Continuously learn and refine pre-sales, product, solution, platform, and sales process knowledge.

Requirements

8+ years of experience interacting with Fortune 100 customers in a pre-sales capacity.
Excellent communication skills.
Strong presentation skills for multi-level senior audiences.
Extensive experience with C-suite interactions.
Demonstrated agility to achieve objectives and rally internal teams.
Creative problem solver capable of interpreting complex business problems, developing solutions, and collaborating with stakeholders.
Comfortable interacting with both business executives and technical audiences.
Passion for continuous learning, growth, feedback, and customer/company success.

Skills

Pre-sales
Product expertise
Value selling
Communication
Presentation skills
Creative problem solving
Business acumen
Technical understanding
Collaboration

Location

Remote
In-office
Hybrid
Any country with an Atlassian legal entity
United States

Work Type

Full-time

Experience Level

Principal
8+ years of experience in pre-sales

Salary/Compensations

Zone A: $190,800 - $249,100
Zone B: $171,900 - $224,425
Zone C: $158,400 - $206,800
Eligible for benefits, bonuses, commissions, and equity.

Benefits

Health and wellbeing resources
Paid volunteer days
Wide range of perks and benefits supporting family and community engagement

About the Company

Atlassian's mission is to unleash the potential of every team.
Provides software products and solutions for team collaboration globally.
Helps over 250,000 customers, including NASA, IBM, Hubspot, Samsung, and Coca-Cola, advance humanity through software.
Approaches work with the value of 'play as a team'.
Fosters an environment where employees work with Atlassian, not for Atlassian.

Equal Opportunity

Believes unique contributions of all Atlassians drive success.
Does not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status.
All information kept confidential per EEO guidelines.
Provides accommodations or adjustments at any recruitment stage upon request.