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About the Role

The Small Group & Business Travel Sales Manager generates revenue by soliciting and developing Business Travel (BT), SMERF, Small Group, and Catering business. This role focuses on non-Entertainment group opportunities requiring 20 guestrooms or fewer, negotiated corporate accounts, local business travel, and stand-alone catering events. The ideal candidate is a proactive, results-driven sales professional skilled in prospecting, relationship building, and converting opportunities across guestrooms, meeting space, and catering revenue.

Responsibilities

• Develop and grow Business Travel (BT) accounts and negotiated corporate partnerships to increase midweek occupancy and hotel revenue.
• Solicit and manage non-Entertainment group opportunities requiring 20 guestrooms or fewer.
• Prospect and secure SMERF business opportunities, including social, military, educational, religious, and fraternal organizations.
• Generate stand-alone catering revenue through corporate, social, nonprofit, and community event sales.
• Drive total hotel revenue by selling guestrooms, meeting space, banquet facilities, and catering services.
• Conduct outside sales calls, networking events, site inspections, and prospecting activities to generate new business opportunities.
• Lead the sales process from inquiry through contract execution, including proposal development, presentations, negotiations, and closing.
• Partner closely with Conference Services, Operations, Revenue Management, and Food & Beverage teams to ensure successful event execution and guest satisfaction.
• Maintain an active sales pipeline and consistently achieve established room night, revenue, and catering goals.
• Identify opportunities to convert catering clients into room-producing business and room-producing clients into catering opportunities.
• Attend trade shows, community events, and industry functions to increase awareness of the hotel and generate new business leads.
• Maintain accurate account information, activity reports, contracts, and correspondence in Delphi and other hotel systems.
• Participate in daily business review meetings, weekly sales strategy discussions, and forecasting sessions.
• Stay informed on market trends, competitor activity, and customer needs to identify new revenue opportunities.
• Perform all other duties as assigned, requested, or deemed necessary by leadership.

Requirements

• Minimum 2 years of hotel sales management experience.
• Previous luxury hotel experience strongly preferred.
• Ability to sit, stand, and walk for extended periods throughout the hotel, meeting spaces, and client event areas.
• Ability to lift, carry, push, or pull up to 20 pounds occasionally, including sales materials, signage, promotional items, or event collateral.
• Ability to use computers, phones, and other standard office equipment for prolonged periods.
• Ability to communicate effectively in person, over the phone, and via electronic communication.
• Ability to travel locally for client meetings, networking events, and community engagements as needed.
• Ability to work flexible schedules, including evenings, weekends, and holidays, based on business and event demands.
• Ability to move frequently between departments, guest areas, meeting spaces, and off-site locations.
• Ability to maintain professionalism and composure in a fast-paced hospitality environment.
• Work in an office environment with potential weather exposure when making sales calls.

Skills

• Strong prospecting skills
• Strong relationship-building skills
• Ability to manage multiple priorities in a fast-paced environment
• Ability to take ownership of issues and work to ensure resolution
• Ability to learn quickly and adapt to the Loren’s unique culture
• Strong verbal communication skills in English
• Strong written communication skills in English
• Ability to work independently
• Ability to partner with others to promote an environment of teamwork

Location

• Austin, TX 78704

Work Type

• Full-time
• Part-time

Experience Level

• Minimum 2 years of hotel sales management experience

Education Level

• High school or equivalent education required
• Bachelor’s degree preferred

Benefits

• Participation in 401(k) with company match of up to 4%
• Medical with 0 deductible/0 co-pay options
• Dental insurance
• Vision insurance
• Flexible Spending Account (FSA)
• Short-Term Disability (STD)
• Long-Term Disability (LTD)
• Life and Accidental Death & Dismemberment (AD&D) insurance
• Hospital Indemnity
• Paid PTO
• Paid Holidays
• Paid Maternity/Paternity Leave
• Employee Assistance Program
• Complimentary Employee Meal
• Complimentary Bus Passes
• 50% off Dining in Nido
• Recognition Programs
• Incentives
• Celebrations

About the Company

• The Loren Hotel is an internationally recognized luxury hotel group located at Ladybird Lake and the Austin Skyline, bringing understated luxury and sophistication to Austin.
• It offers unparalleled views of Lady Bird Lake and the Austin skyline, inviting discerning residents and guests to experience ultimate luxury and curated Austin culture.
• The hotel provides modern rooms, impeccable service, and exclusive amenities, complementing its indoor-outdoor environment within Austin’s green space.
• The company values those who question the ordinary, shun the mundane, embrace risk, and strive for more, further, and better.
• It seeks curious minds who speak of the world with elegance and charm, embracing art, food, wine, and song.
• The Loren unites individuals with a love for life, its zest, zing, and unpredictable turns, fostering commitment, passion, flair, and free spirits with soul.