Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Loren Hotel in Austin is seeking a Small Group & Business Travel Sales Manager to generate revenue by developing Business Travel (BT), SMERF, Small Group, and Catering business. This role focuses on opportunities requiring 20 guestrooms or fewer, negotiated corporate accounts, local business travel, and stand-alone catering events. The ideal candidate is a proactive sales professional skilled in prospecting, relationship building, and converting opportunities across guestrooms, meeting space, and catering.

Responsibilities

• Generate revenue through solicitation and development of Business Travel (BT), SMERF, Small Group, and Catering business.
• Focus on non-Entertainment group opportunities requiring 20 guestrooms or fewer, negotiated corporate accounts, local business travel, and stand-alone catering events.
• Develop and grow Business Travel (BT) accounts and negotiated corporate partnerships.
• Solicit and manage all non-Entertainment group opportunities requiring 20 guestrooms or fewer.
• Prospect and secure SMERF business opportunities.
• Generate stand-alone catering revenue through corporate, social, nonprofit, and community event sales.
• Drive total hotel revenue by selling guestrooms, meeting space, banquet facilities, and catering services.
• Conduct outside sales calls, networking events, site inspections, and prospecting activities.
• Lead the sales process from inquiry through contract execution.
• Partner closely with Conference Services, Operations, Revenue Management, and Food & Beverage teams.
• Maintain an active sales pipeline and consistently achieve established goals.
• Identify opportunities to convert catering clients into room-producing business and vice versa.
• Attend trade shows, community events, and industry functions.
• Maintain accurate account information, activity reports, contracts, and correspondence in Delphi and other hotel systems.
• Participate in daily business review meetings, weekly sales strategy discussions, and forecasting sessions.
• Stay informed on market trends, competitor activity, and customer needs.
• Perform other duties as assigned, requested, or deemed necessary by leadership.

Requirements

• Minimum 2 years of hotel sales management experience.
• Previous luxury hotel experience strongly preferred.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to take ownership of issues and work to ensure resolution.
• Ability to learn quickly and adapt to the Loren’s unique culture.
• Ability to work independently and to partner with others to promote an environment of teamwork.
• Ability to sit, stand, and walk for extended periods.
• Ability to lift, carry, push, or pull up to 20 pounds occasionally.
• Ability to use computers, phones, and other standard office equipment for prolonged periods.
• Ability to communicate effectively in person, over the phone, and via electronic communication.
• Ability to travel locally for client meetings, networking events, and community engagements as needed.
• Ability to work flexible schedules, including evenings, weekends, and holidays, based on business and event demands.
• Ability to move frequently between departments, guest areas, meeting spaces, and off-site locations.
• Ability to maintain professionalism and composure in a fast-paced hospitality environment.

Skills

• Strong prospecting and relationship-building skills
• Strong verbal and written communication skills in English

Location

• AUSTIN, TX 78704

Work Type

• Full-time
• Part time

Experience Level

• Minimum 2 years of hotel sales management experience

Education Level

• High school or equivalent education required
• Bachelor’s degree preferred

Benefits

• Participation in 401(k) with company match of up to 4%
• Medical with 0 deductible/0 co-pay options
• Dental
• Vision
• FSA
• STD
• LTD
• Life and AD&D
• Hospital Indemnity
• Paid PTO
• Paid Holidays
• Paid Maternity/Paternity Leave
• Employee Assistance Program
• Complimentary Employee Meal
• Complimentary Bus Passes
• 50% off Dining in Nido
• Recognition Programs, Incentives and Celebrations

About the Company

• At the cornerstone of Ladybird Lake and the Austin Skyline, the internationally recognized best in class Luxury Hotel Group, The Loren Hotel will bring a level of understated luxury and sophistication to Austin.
• With its unparalleled views of Lady Bird Lake and the Austin skyline, The Loren invites discerning residents and guests to experience the ultimate in understated luxury and curated Austin culture.
• Our modern hotel rooms, impeccable service, and exclusive amenities offer the perfect complement to our indoor-outdoor environment, uniquely set within Austin’s most beloved green space.
• We are Uncompromising by Nature We are here for those who question the ordinary. Who shun the mundane, the dull and the blunt. The risk-takers, the tree-shakers, the trail-makers. Those who believe in more, in further, and better. Who won’t settle for second, or for “good enough?” or “nearly there?” Who will get to their feet and not be shaken by doubters. Not afraid to be one of the curious minds. Who will talk of the world with elegance and charm. Knowing of its beauty, its delicate place. Yet embrace those things that bring us on. Art, food, wine, and song. Find us, united by a love for life. Its zest, its zing… its unpredictable turns. Join our commitment, our passion, and flair. Free spirits with soul.