Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

This role supports Financial Advisors by managing day-to-day operations, enhancing customer service, and preparing client paperwork and transactions. It offers a career path towards opportunities requiring industry licenses.

Responsibilities

• Act as a liaison between registered representatives and their clients.
• Answer phones, schedule appointments, and prepare materials for client meetings.
• Assist registered representatives in preparing client illustrations, graphs, charts, and reports.
• Prepare and complete client paperwork and follow up tasks.
• Engage with clients via phone, virtual visits, and in-person to meet service needs.
• Organize client events and follow-up tasks.
• Maintain client records and manage retention according to corporate requirements.
• Conduct proactive outreach to clients and representatives regarding time-sensitive activities.
• Manage inquiries and requests, coordinating with internal departments for timely service delivery.
• Educate clients on account services, capabilities, and new technology.
• Complete required corporate training on new technologies and follow implementation guidelines.
• Maintain compliance guidelines and client communication records in specified systems.
• Collaborate with advisors through weekly meetings to support business plan processes, tasks, marketing, and communication expectations.

Requirements

• High School Diploma or GED
• Experience in an administrative or customer service role
• Strong time management skills
• Excellent written and verbal communication skills
• Proficient in Microsoft Office tools (Word, Excel & PowerPoint)
• Ability to learn new programs

Skills

• Time management
• Written communication
• Verbal communication
• Microsoft Office proficiency
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Client relationship management
• Financial transaction processing
• Scheduling
• Communication with financial companies
• Compliance
• Record keeping
• Customer service

Location

• Remote
• Onsite

Work Type

• Full-time

Experience Level

• Entry-level
• Mid-level

Education Level

• High School Diploma or GED
• Bachelor's degree in Finance, Business, Marketing, or Communications

Salary/Compensations

• $23.55 to $28.35

Benefits

• Inclusive health, dental, vision and life insurance plans
• Mental health benefits
• 20 plus days of paid time off (PTO)
• Paid holidays
• 2 paid wellness days
• 401(k) Savings plan with company contribution
• Access to a financial professional
• Paid parental leave
• Health Savings Account options
• Flexible Spending Account options
• Employee Assistance Program (EAP)
• LifeLock
• Pet Insurance

About the Company

• Cetera Financial Group is a leading network of independent retail broker-dealers empowering objective financial advice through trusted financial advisors and institutions.
• It is one of the largest independent financial advisor networks in the nation.
• Cetera offers independent and institutions-based advisors the benefits of a large, established broker-dealer and registered investment adviser.
• Services include award-winning wealth management platforms, comprehensive broker-dealer and registered investment adviser services, practice management support, and innovative technology.

Equal Opportunity

• Cetera Financial Group is committed to providing equal employment opportunity for all applicants and employees.
• Employment decisions are made without regard to race, color, ancestry, national origin, citizenship, age, physical and/or mental disability, medical condition, pregnancy, genetic characteristics, religion, religious dress and/or grooming, gender, gender identity, gender expression, sexual orientation, marital status, U.S. military status, political affiliation, or any other class protected by state and/or federal law.