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About the Role
The Marriott Long Island is seeking a dynamic and highly operational Director of Rooms to lead Front Office and Housekeeping operations within a high-volume full-service Marriott environment. This highly visible operational leadership role is critical to delivering operational consistency and exceptional guest experience across a fast-paced and evolving property, located adjacent to Nassau Coliseum and supporting significant sports, entertainment, airline, banquet, and group business. The hotel is undergoing a major guest room renovation, offering an opportunity to lead operational improvements and directly impact guest experience, service delivery, and operational performance during a transformational period.
Responsibilities
- Ensure operational speed
- Maintain operational consistency
- Ensure room readiness
- Oversee housekeeping execution
- Optimize front desk efficiency
- Manage guest recovery
- Handle logistics
- Facilitate effective communication
- Manage pressure effectively
- Provide hands-on visible leadership
Requirements
- Full-service Marriott experience strongly preferred
- Rooms Division leadership experience in high-volume operations
- Experience managing airline, group, or high-transient business preferred
- Strong labor management and operational accountability background
- Union experience highly preferred
- Proven ability to lead through operational change and high guest volume environments
Skills
- Communication
- Pressure handling
- Hands-on visible leadership
Location
- Uniondale, NY
Experience Level
- Leadership experience
- High-volume operations experience
About the Company
- Marriott Long Island
- High-volume full-service Marriott environment
- Currently undergoing a major guest room renovation