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About the Role

The Sales Consultant guides qualified leads through 1:1 consultations, identifies client needs, and presents service options to convert them into clients. This role requires strong sales acumen, empathy, and critical thinking to build trust, handle objections, and ensure a smooth onboarding process. The consultant will track consultations, update client records, follow up on leads, and handle contract creation and initial payments in a fast-paced environment.

Responsibilities

Conduct one-on-one consultations with potential clients via phone, Zoom, or in person, guiding them through available legal service options.
Utilize a consultative sales approach to address client concerns and provide tailored solutions.
Accurately document all consultation details in the lead management system.
Create and present contracts, ensuring transparency in pricing and service details.
Process initial payments using the firm’s payment platform.
Maintain an organized schedule and ensure all assigned consultations are completed.
Follow up with leads who have previously consulted but have not yet signed a contract.
Work closely with the Sales Manager to optimize lead conversion strategies.
Stay updated on the firm’s service offerings and legal industry trends.
Maintain professionalism, patience, and empathy during lengthy consultations.

Requirements

Fully bilingual (English/Spanish)
Experience in Immigration Law. If no immigration background, proven closing experience selling or handling legal services is required
Strong sales and closing skills
Comfortable being on the phone and/or video for long calls (45 min to 1 hr meetings)
Professional, confident, and empathetic communicator
High School diploma or equivalent.
Bachelor’s degree preferred but not required.

Skills

Sales experience in a law firm, ideally within US immigration
1-2 years of immigration law experience
Experience working with CRM or lead management software
Strong communication and interpersonal skills
High emotional intelligence and ability to build client trust
Critical thinking and problem-solving skills
Ability to manage lengthy client discussions with patience and professionalism
Tech-savvy with proficiency in CRM, lead management, and payment processing software
Strong organizational skills and attention to detail
Ability to work in a fast-paced, high-volume environment
Communication: the ability to appropriately and effectively communicate. The ability to express clear and concise ideas.
Building Collaborative Relationships: the ability to develop, maintain, and strengthen partnerships with others inside and outside the organization who can provide information, assistance, and support.
Fostering Teamwork: the ability and desire to work cooperatively with others on a team.
Ethical Practice: the ability to demonstrate conduct congruent with generally accepted moral principles, values, and professional guidelines.
Influencing Others: the ability to gain others’ support for ideas, proposals, projects, and solutions.
Results-Oriented: The ability to remain productive and achieve goals established in a timely manner.
Bi-lingual-Spanish (Required): ability to read, write, and speak grammatically correct Spanish.

Location

Austin, Texas

Work Type

Full-time
Onsite

Experience Level

1-2 years of immigration law experience

Education Level

High School diploma or equivalent
Bachelor’s degree preferred but not required

About the Company

Lincoln-Goldfinch Law is an award-winning immigration law firm based in Austin, Texas. Since 2015, we’ve helped thousands of families navigate the immigration system, reunite with loved ones, and build a brighter future. We work with clients across the U.S. and around the world in both English and Spanish.
Our firm was founded by Kate Lincoln-Goldfinch, an immigration attorney dedicated to advocating for immigrant families and asylum seekers. Kate’s passion for justice and commitment to uplifting underrepresented communities continue to shape the culture and mission of our firm.
At Lincoln-Goldfinch Law, we believe that every individual deserves to feel safe, secure, and empowered. Our mission is to provide peace of mind and security to the families we serve, ensuring they have the support and legal guidance they need to build a better future.
Our Core Values: COMMITMENT TO EXCELLENCE, INTEGRITY, IN THIS TOGETHER, PASSION, JUSTICE.

Equal Opportunity

Lincoln-Goldfinch Law is an Equal Employment Opportunity Employer. We do not tolerate discrimination on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing a diverse, joyous, and welcoming work environment free of harassment or discrimination. Everyone on our team is responsible for upholding a culture where clients and colleagues are treated with kindness, professionalism, and dignity.