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About the Role

We are seeking an Engineering Manager to join our Platform team. This role involves building a self-serve developer platform that enables engineers to design, build, test, deploy, and secure software rapidly and to high standards, with a focus on AI-augmented and AI-autonomous development. You will collaborate with product teams on customer outcomes, demonstrating a customer-centric mindset by understanding and solving engineering organization problems. This is a hands-on leadership position requiring close involvement in technical decisions regarding systems, infrastructure, deployments, reliability, and security, while balancing technical direction, execution, and people development.

Responsibilities

Co-own customer outcomes with product teams.
Lead with a genuinely customer-centric mindset, understanding engineering org problems.
Measure success by real adoption and impact.
Stay close enough to the work to reason about real tradeoffs in systems, infrastructure, deployments, reliability, and security.
Back strong technical decisions and notice when something doesn't feel right.
Balance technical direction, execution, and people development.
Coach engineers to ensure continuous growth and consistent team output.
Decide where cross-cutting friction is worth centralizing.
Determine when to build the paved path versus letting teams solve their own problems.
Get ahead of new opportunities and risks, including those introduced by AI-augmented and AI-autonomous development.
Make clear calls amid ambiguity and keep the team focused on impactful work.
Solve cross-cutting problems once so every team benefits.
Build common tools, processes, and infrastructure (the “paved path”) to reduce the work and cognitive load of shipping.
Own hard tech and non-functional work the business depends on.
Own shared systems like auth, notifications, and chat.
Set guardrails to keep production safe, in partnership with the Security team.

Requirements

Demonstrates first-principles thinking.
Demonstrates customer-centricity.
Demonstrates ownership and judgment.
Possesses technical strength.
Ability to stay close enough to the work to understand tradeoffs.
Ability to support good technical decisions.
Ability to identify when something does not feel right.

Skills

Platform Engineering
Infrastructure
Tools
Processes
AI-augmented development
AI-autonomous development
Systems
Deployments
Reliability
Security
Databases
Auth
Notifications
Chat

Location

Remote-first

Work Type

Remote
Full-time

Experience Level

Engineering Manager

About the Company

Clipboard's mission is to uplift communities through an app-based marketplace connecting healthcare professionals with workplaces.
Founded in 2016, Clipboard is a remote-first company with over 1,000 employees.
It is a top Y-Combinator company and has been profitable since 2022.
Clipboard is the leader in Long-Term Care staffing and is expanding into Home Health and Hospitals.
Engineering at Clipboard is deeply embedded in the business, with engineers owning the full software development lifecycle.
Engineers have autonomy and ownership, working closely with product and operations, and interacting directly with customers.
Engineering Managers help maintain high technical and execution standards, fostering an environment for continuous improvement.
The Platform team solves cross-cutting problems to enable business velocity.
The Platform team supports an engineering, product, and design organization of around 100 people and growing.
Delivery teams own their areas end-to-end: building, testing, deploying, and operating, without a separate QA or DevOps layer.
This structure provides engineers complete autonomy and ownership, empowering them to move fast.