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About the Role

This role supports AudioGraph, iHeartMedia's programmatic broadcast radio platform, by owning day-to-day deal support, executing campaign configurations, and ensuring client satisfaction. AudioGraph is the first scaled solution enabling agencies and advertisers to plan, buy, and measure broadcast radio inventory through programmatic workflows, connecting over 860 stations and 150 markets to the programmatic ecosystem via DSP integrations, audience-based targeting, and automated measurement. The role aims to scale the technical go-to-market operation and increase deal capacity without sacrificing quality.

Responsibilities

Support pre-sale engagements by preparing technical materials.
Propose deal parameters to meet client objectives.
Build audience strategies aligned to agency buying workflows and KPIs.
Own and maintain reusable pitch assets, including technical one-pagers, demo environments, objection-handling documents, and ROI calculators.
Execute the standardized deal configuration process, covering audience strategy, market selection, measurement approach, and pricing structure.
Customize templates for each opportunity.
Participate in pitch meetings and RFP responses alongside senior team members, owning specific technical sections.
Conduct recurring technical enablement sessions for sellers, including workshops, deal clinics, and ad-hoc coaching on positioning AudioGraph capabilities.
Ensure seamless handoffs between sales, operations, and client services.
Maintain and improve internal documentation, such as playbooks, configuration guides, and troubleshooting resources.
Contribute to the product roadmap by documenting field-level technical feedback and packaging it into clear, prioritized requirements.
Participate in sprint reviews, beta testing, and partner integration testing for new platform capabilities.
Own specific workstreams like demo environment management, measurement vendor onboarding, or DSP integration support.

Requirements

3–5 years of experience in solutions engineering, technical account management, or advanced ad operations within programmatic advertising.
Familiarity with the programmatic supply chain, including bid mechanics, deal structures (PMP/PG/preferred deals), header bidding, and SSP-DSP integration patterns.
Working knowledge of major DSPs (Amazon, TTD, DV360, Viant, Basis, or equivalent) from a technical integration or partner support perspective.
Hands-on experience with ad serving platforms (Triton, GAM, FreeWheel, or equivalent), including deal setup, inventory packaging, and basic troubleshooting.
Familiarity with audience data concepts: identity graphs, data onboarding, clean rooms, and how audience segments flow through the programmatic pipe.
Exposure to measurement and attribution methodologies (pixel-based, exposure file, foot traffic, brand lift) and at least one vendor in the space.
Ability to operate independently on defined workstreams and escalate effectively when complexity exceeds scope.
Strong communication skills, comfortable presenting to agency teams and working through technical issues with engineers.

Skills

Respect for others and a strong belief that others should do this in return.
Experience with various technical disciplines and applications.
Close attention to detail, following up until issues are resolved.
Ability to multitask on a variety of critical projects.
Ability to work independently, while also collaborating with others.
Strong communication skills, with the ability to communicate moderately complex technical information within the team.
Skills to recognize and solve frequently occurring problems.
Analytical thinking.
Resourcefulness and independent judgement.

Location

VIRTUAL, NY

Work Type

Regular
Full time
Salaried

Experience Level

3–5 years of experience in solutions engineering, technical account management, or advanced ad operations within programmatic advertising.

Salary/Compensations

$88,000 - $110,000
Salary to be determined by multiple factors including relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data.

Benefits

Employer sponsored medical, dental and vision with a variety of coverage options.
Company provided and supplemental life insurance.
Paid vacation and sick time.
Paid company holidays.
A Spirit day to encourage and allow employees to volunteer in their community.
A 401K plan.
Employee Assistance Program (EAP) at no cost, including telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving.
A range of additional voluntary programs, such as spending accounts, student loan refinancing, and accident insurance.

About the Company

iHeartMedia is the number one audio company in America, reaching 90% of Americans monthly.
The company has more #1 rated markets than the next two largest radio companies combined.
It is the largest podcast publisher, with more monthly downloads than the second- and third-largest podcast publishers combined.
iHeart is home to many of the country’s most popular on-air personalities and podcast influencers.
The company creates and produces some of the most popular branded live music events in America.
iHeartRadio is the #1 streaming radio digital service in America.
Its social media footprint is 7 times larger than the next largest audio service.
The company has the only complete audio ad technology stack in the industry for all forms of audio.
iHeartMedia combines its leadership position in audience reach, usage, and ad tech with powerful tools and insights for sales organizations.
The company is committed to providing programming that reflects the diversity of the communities it serves.
Company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone.

Equal Opportunity

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
Non-Compete will be required for certain positions and as allowed by law.
Our organization participates in E-Verify.