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Communicate with vendors and hotels, building strong relationships.
Monitor the quality of vendors, including hotels, coaches, and restaurants.
Prepare and provide tour packets.
Manage hotel and vendor bookings and rooming lists.
Assist in resolving operations and customer issues.
Communicate with the Flight Team regarding international and domestic flight issues.
Perform other duties as requested by the Operations Manager.
Support the logistics for Hiring, Mini Training, and Annual TLLG Training.
Maintain supply inventory.
Identify alternative vendors for restaurants, boats, or other opportunities to achieve savings or compensate for program issues.
Make product recommendations on Cost of Goods (COG).

Minimum of 2 years of proven and effective travel industry experience.
Excellent interpersonal, communication, and problem-solving skills.
Conversational English and fluent Japanese (both written and verbal).
Ability to prioritize actions to achieve goals; self-starter with high accuracy.
Proficient in Excel and Word.
Operations coordinating background is a plus.

Competitive salary package
Incentive bonus based on targeted results
Merit increase based on performance
Vacation days
Personal and professional growth opportunities
Milestone bonus and travel certificate every 5th anniversary of employment at GCC
Associate deals on worldwide GC Tour packages at discounted prices
Referral bonus
Comprehensive training program onsite
Unique corporate culture with team building, community work, and corporate events
Opportunity to work as part of an international team, interacting with colleagues worldwide
Great opportunity to learn about all aspects of the travel business and advance your career

Exciting Career Opportunity in Tokyo: Operations Coordinator (Travel Agency) at Grand Circle Corporation

Exciting Career Opportunity in Tokyo: Operations Coordinator (Travel Agency)