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About the Role
Provides clerical and administrative support and coordinates patient care activities for a medical practice.
Responsibilities
- Greets and welcomes patients, communicating pleasantly and effectively.
- Ensures accuracy of patient information, including demographics and insurance.
- Answers phones, routes calls, takes messages, and assures accurate communication via EMR system.
- Registers, verifies, and schedules patient appointments, testing, and referrals.
- Schedules and reschedules appointments according to office protocols.
- Monitors applications and manages worklists as applicable.
- Collects co-pays and reconciles money for deposit.
- Obtains and coordinates record retrieval for new and established patients.
- Performs intake and processing of medical records and other documentation.
- Fulfills all compliance responsibilities related to the position.
- Maintains and models organizational values.
- Demonstrates regular, dependable, and predictable attendance.
- Performs other duties as required.
Requirements
- Ability to travel between practices as needed.
Skills
- Customer service
- Healthcare experience
Experience Level
- 1 year customer related experience required
- 1+ years of healthcare experience preferred
Education Level
- High School Diploma/GED or equivalent
Salary/Compensations
- $18.13 - $34.50 Hourly