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About the Role

Zip is seeking an Onsite IT Lead to bridge high-level engineering and essential onsite operations. This role involves managing systems, serving as the technical face of the office, and eliminating manual tasks through advanced scripting and intelligent orchestration. You will join a high-impact IT organization to build a "Code-First" infrastructure that scales, aiming to create simple, automated, and repeatable solutions to enhance user experience. Zip is looking for a builder who will play a pivotal role in scaling infrastructure through code, security, and cutting-edge technology while leading the onsite experience.

Responsibilities

Architect end-to-end automation for employee onboarding/offboarding using Okta, Google Workspace, and Slack, aiming for "Zero-Touch" provisioning and a secure, instant-revoke "kill switch".
Serve as the primary technical lead for the physical office, owning the health of conference rooms, A/V integrations, and office tech to ensure a frictionless workspace.
Partner with Workplace and People teams to manage office expansions, desk deployments, and A/V upgrades, acting as the IT site lead for physical workspace improvements.
Manage and secure the corporate network (WiFi, LAN, VPN, Firewalls) and endpoints (Iru/Intune), collaborating with Information Security to automate compliance monitoring and threat remediation.
Build custom scripts (Python, PowerShell, or Bash) and utilize APIs to integrate the SaaS stack, transforming manual "Help Desk" tasks into automated workflows.
Write and maintain high-quality runbooks and internal SOPs, ensuring processes are documented and repeatable.
Provide high-touch support for Mac/Windows hardware and software via Jira Service Management, identifying automation opportunities from support interactions.

Requirements

5+ years in IT Systems Engineering.
Previous experience as an Onsite Lead is a plus.
Strong understanding of TCP/IP, VLANs, DNS, DHCP, and firewall management.
Experience with MDM (Iru/Intune) and EDR tools (CrowdStrike).
Advanced mastery of Okta (Lifecycle Mgmt) and Google Workspace.
Experience with automation workflow software, REST APIs.
Proficiency in Python, Bash or PowerShell for script deployment.
Hands-on experience with Zoom Rooms, A/V hardware, and office networking.

Skills

Python
PowerShell
Bash
Okta
Google Workspace
Jira Service Management
TCP/IP
VLANs
DNS
DHCP
Firewall management
MDM
Iru/Intune
EDR tools
CrowdStrike
Okta Lifecycle Mgmt
Automation workflow software
REST APIs
Zoom Rooms
A/V hardware
Office networking
LLMs/AI tools
Network Automation

Location

Onsite

Work Type

Hybrid

Experience Level

5+ years

About the Company

Zip is the AI platform for enterprise procurement, built for humans and agents working together.
By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster.
Trusted by enterprises like T-Mobile, OpenAI, AMD, Mars, and Dollar Tree, Zip has helped save over $8 billion and process over $500 billion in spend.
The Zip team includes product leaders from Apple, Airbnb, and Meta, and former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA.
Backed by investors including Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation.
Recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.