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About the Role

We are seeking a highly organized, proactive, and self-disciplined Workplace Host to deliver a best-in-class workplace experience for our client in Canada. This role is pivotal in supporting meeting and event coordination, executive engagements, and daily workplace operations within a dynamic WeWork environment. You'll serve as a primary point of contact for office culture initiatives, ensuring seamless execution of high-touch client requests while maintaining impeccable service standards. This position requires a "can-do" attitude, strong attention to detail, and the ability to thrive independently in a fast-paced setting.

Responsibilities

• Execute weekly setup for Sales Meetings, including portable TV configuration, and proactively manage annual recurring conference room bookings.
• Coordinate offsite meetings for Executives in Toronto, overseeing catering, budget, and logistics for All Hands meetings.
• Monitor office meeting space capacity and proactively book additional WeWork meeting rooms when internal spaces reach capacity.
• Manage monthly orders for snacks, drinks, and office supplies and fulfill specific client requests.
• Serve as the primary point of contact for the local Culture Force, supporting office decorations and planning major office events.
• Oversee daily work order review and follow-up to ensure superior customer experience.
• Maintain digital SOP manuals and emergency procedures.
• Troubleshoot minor IT issues, assist with hardware device collection and shipping, and support basic technical operations including software updates.

Requirements

• Minimum 2 years of experience in a workplace, facilities, or hospitality role with strong emphasis on event coordination.
• Demonstrated commitment to providing excellent customer service with ability to interact across all organizational levels.
• Strong communication and interpersonal skills with proven ability to handle high-touch client requests professionally.
• Proficiency in Google Suite and workplace collaboration tools such as Slack or Microsoft Teams.
• Proven ability to work independently with high self-discipline in a fast-paced environment.
• Strong organizational skills with ability to manage multiple priorities and deadlines simultaneously.

Skills

• Event coordination
• Customer service
• Communication
• Interpersonal skills
• Google Suite
• Slack
• Microsoft Teams
• Independent work
• Organizational skills
• WeWork ecosystem
• Community management
• Guest pass distribution systems
• Keycard activation/deactivation
• Employee Resource Group (ERG) initiatives
• Holiday celebrations
• Executive-level meetings
• Offsite events
• AV equipment troubleshooting
• Meeting room technology troubleshooting

Location

• Toronto, ON

Work Type

• On-site

Experience Level

• Minimum 2 years of experience

Salary/Compensations

• 38,000.00 – 42,000.00 USD per year

About the Company

• JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
• Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.
• For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties.
• A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise.
• Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.
• JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.

Equal Opportunity

• Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
• If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com.
• This email is only to request an accommodation.