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About the Role

This full-time role within the social media team will contribute to venue marketing, communications, and event marketing across Canada. You will be responsible for organic social posting, social content development, and customer service, including night-of-show content capture and posting.

Responsibilities

• Posting across several social channels with high public visibility, and quick pace of output, always ensuring required approvals are in place
• Posting night of show content for concerts, events, venues, and festivals, including during evenings and on weekends
• Managing an extensive content calendar with shifting timelines and priorities, across multiple platforms, and working with various stakeholders
• Writing copy and pairing with assets for use for various venue brands, and across a variety of different scenarios, genres, and channels
• Proofing content and copy to ensure quality and accuracy of all assets before posting
• Generating assets for venue and brand campaigns
• Troubleshooting, escalating, and responding to a high volume of customer service inquiries and DMs
• Responsiveness on high level issues in real time, including during evenings and weekends
• Collaborating with other team members to build and execute content plans for key events and venues
• Create regular recaps and reporting to test and track metrics, and provide data-driven recommendations
• Staying current on relevant social media platforms and opportunities that would be appropriate for Live Nation Canada’s channels
• Collaborating with, and supporting, other departments and areas of the business
• Working within shared calendars, tracking documents, and project management platforms
• Participating in special projects and performing other related duties as requested.

Requirements

• 3-5 years of experience with key platforms including Facebook, Instagram, X, Youtube, Snap, Tik Tok, and other social media platforms
• Availability to work on evenings and weekends will be required.
• Proficiency with Google Workspace, Asana, Slack, Sprout, Canva, and other workplace tools
• Basic graphic design skills including resizing and editing assets for social media
• A passion for events, marketing, and social media
• Clear and persuasive copywriting skills with the ability to adjust based on different formats, brands, and tones
• An exceptional ability to multi-task, stay organized, and manage multiple tight deadlines and high volume across a team, while staying adaptable to changing priorities and project needs.
• Strong analytical skills to create impactful reporting, identify insights, and make data-driven decisions
• A creative thinker and self-starter who thrives in a high-pressure environment and has the ability to take direction while also displaying strong personal initiative
• A positive, proactive attitude, incorporating integrity, confidentiality and discretion
• Ability to thrive within a team environment
• Sits for extended periods of time at a computer station or work desk; stands and walks throughout the day; occasionally move about inside the office to access file cabinets, office machinery, etc.; uses hands and fingers to operate computers and office equipment for up to 8 hours each day; lifts up to 10 pounds regularly; exposed to typical office environment conditions and noise levels.

Skills

• Facebook
• Instagram
• X
• Youtube
• Snap
• Tik Tok
• Social media platforms
• Google Workspace
• Asana
• Slack
• Sprout
• Canva
• Graphic design
• Copywriting
• Multi-tasking
• Organization
• Analytical skills
• Creative thinking
• Self-starter
• Teamwork

Location

• Ontario

Work Type

• Full-time
• In-office

Experience Level

• 3-5 years

Education Level

• Tuition reimbursement
• Student loan repayment

Salary/Compensations

• $70,000-75,000

Benefits

• Medical
• Dental
• Vision
• Employee Assistant Programs
• Generous paid time off policy
• Holiday closures
• Sick time
• Free concert tickets
• RRSP program with company match
• Stock Program Reimbursement
• New parent programs & support
• Caregiver leave
• Baby bonus
• Infertility support
• Tuition reimbursement
• Student loan repayment
• Internal growth and development programs & trainings
• Volunteer time off
• Crowdfunding network
• Gender reassignment support

About the Company

• Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.
• Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide.
• Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries.
• Live Nation Media & Sponsorship creates strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year.
• Recognized for seven years as a Great Place to Work® and named one of Fortune’s World’s Most Admired Companies.
• Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations.
• We believe in taking care of the countless employees helping artists bring live music to fans all around the world.

Equal Opportunity

• We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work.
• We will do all that we can to help you successfully balance your work and homelife.
• As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.
• It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
• Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
• We also afford equal employment opportunities to qualified individuals with a disability.
• For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, provincial and / or federal law.
• As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations.
• Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek.
• Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.
• Live Nation will also provide reasonable religious accommodations on a case-by-case basis.