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About the Role

At Movers+Shakers, our mission is to spread joy. As Account Manager, your mission is to share this joy with our clients--in every meeting, and in every campaign. Under the leadership of your Senior Account Director, you’ll be responsible for supporting the overall client satisfaction of assigned accounts, their revenue growth, profitability, and project management. You’ll use your understanding of excellence in client services and internal team collaboration to deliver disruptive creativity. And you’ll be an integral team member to execute tactical growth plans to grow the business. As an Account Manager, you’ll manage the day-to-day relationship, success and growth of our clients. Internally, you’ll contribute to our cross-functional team to deliver innovative work. You’ll juggle competing priorities, from budgets to resourcing, as you contribute to assuring agency revenue and profitability. Externally, you’ll manage our clients needs to the success they dreamed of.

Responsibilities

Manage and deliver joy to assigned accounts, with minimum accountability for $1M-3M annual revenue.
Deeply understand client needs and develop strategies to meet business objectives.
Support and grow projects and processes from beginning to end.
Work closely with client team members to define account plans, needs, and KPIs.
Translate client requests with clear briefs and direction to internal teams.
Support intake and new business growth as needed.
Build and refine client presentations, strategies, and concepts.
Ensure project alignment with internal key team members to kick off projects.
Oversee client paperwork, including service agreements, SOWs, and invoices.
Conduct quarterly planning and review sessions with key clients/accounts.
Develop and maintain annual, quarterly, and monthly revenue forecasts.
Track and maintain growth and status.

Requirements

2-4 years of relevant experience.
Client service experience at a creative agency.
Brand marketing experience at large consumer brands (preferred).
Understanding of social media marketing (organic and paid).
Experience managing social-first brand marketing campaigns (a plus).
Experience working with national and/or global client teams.
Experience working with partner agency teams.
Proven experience nurturing client relationships and account growth within existing accounts.

Skills

Entrepreneurial spirit.
Ability to thrive in uncertainty and ambiguously-defined roles.
Passion for trying new things.
Strong writing skills.
Strong communication skills.
Self-motivated.
Eager to learn.
Drive to succeed.
Excellent communicator.
Extremely organized.
Professional demeanor.
Ability to contribute in both a strategic and tactical capacity.
Proven ability to develop and maintain good working relationships with clients and team members.
Builds respect by personal example.
Works effectively with all members of the organization and external contacts.
Intense desire to excel in an entrepreneurial, collaborative environment.
Ability to work with top-level executives.
Demonstrates initiative.
Proactive.
Spreads joy.

Experience Level

2-4 years of relevant experience

Salary/Compensations

$75,000-85,000

About the Company

Movers+Shakers' mission is to spread joy.