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About the Role

We are seeking a detail-oriented Payment Operations Specialist to support high-volume back-office banking operations in a fast-paced financial services environment. This role is ideal for candidates with experience in payment processing, account transfers, KYC/compliance, and banking operations who thrive in a structured, deadline-driven setting. The successful candidate will execute transactions accurately and efficiently while ensuring compliance with internal controls, regulatory standards, and service-level expectations.

Responsibilities

Execute financial transactions accurately and within established service level agreements (SLAs)
Process payment operations including wire transfers, EFTs, and e-transfers
Validate transaction information and perform adjustments within authorized limits
Support account transfer processing and operational administration activities
Complete assigned daily and weekly operational workloads with a high degree of accuracy
Apply KYC, compliance, and operational risk procedures to all transactions
Investigate non-standard or high-risk transactions and escalate appropriately
Ensure adherence to internal operating procedures, regulatory requirements, and AML frameworks
Maintain confidentiality and exercise discretion when handling sensitive client and operational information
Respond to inquiries from internal partners and stakeholders in a timely, professional manner
Build effective working relationships across operations, compliance, and business teams
Escalate operational issues promptly to facilitate resolution
Identify opportunities to improve workflows and operational efficiency
Support process enhancement initiatives and share recommendations
Contribute to knowledge-sharing and cross-training activities within the team

Requirements

1–2 years of banking experience in a back-office or administrative operations role
2+ years of payment operations experience (wires, EFTs, e-transfers)
Experience with account transfers
Strong understanding of KYC, AML, and compliance procedures
Proficiency with Microsoft Office Suite
Experience using SharePoint and/or Confluence
Strong attention to detail with the ability to manage multiple priorities
Previous donation processing experience
Experience working in high-volume financial operations environments

Skills

Payment processing
Account transfers
KYC/compliance
Banking operations
Wire transfers
EFTs
E-transfers
Microsoft Office Suite
SharePoint
Confluence
Attention to detail
Priority management

Location

Downtown Toronto, ON

Work Type

Hybrid
Contract

Experience Level

1-2 years banking experience
2+ years payment operations experience

Salary/Compensations

$28–$30/hour

About the Company

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

Equal Opportunity

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.