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About the Role
This entry-level customer service position in hospitality focuses on delivering first-class service to guests on the golf course. The role involves maintaining facility appearance, assisting guests, and participating in team activities. It is an opportunity to join an exclusive country club dedicated to creating memorable experiences for members and employees.
Responsibilities
- Deliver first-class service to guests on the golf course
- Clean golf carts and member-stored clubs to high-quality standards
- Maintain an organized appearance around the facility
- Monitor the cart staging area
- Clear and reset driving range stations
- Report guest comments or complaints to management in a timely manner
- Maintain working knowledge about the game of golf to assist guests
- Participate in staff meetings and training as necessary
Requirements
- High school diploma or equivalent
- Basic knowledge of golf operations and the hospitality industry
- Excellent customer service skills
- Excellent verbal and written communication skills
- Ability to effectively prioritize tasks
- Good time management skills
- Ability to present oneself in a clean and professional manner
- Passion for delivering top-notch customer service
- Ability to work independently and as part of a team
- Highly organized and attentive to detail
- Enjoy being on your feet and meeting new people
Skills
- Customer service
- Verbal communication
- Written communication
- Time management
- Organization
- Attention to detail
- Teamwork
- Independent work
- Golf operations knowledge
- Hospitality industry knowledge
Location
- Austin, TX
- 78746
Work Type
- Full-time
- Flexible schedule
- Year-round
- Weekdays
- Weekends
- Holidays
- 6-8 hour shifts
Experience Level
- Entry-level
Education Level
- High school diploma or equivalent
Salary/Compensations
- Hourly wage of $18, plus tips
Benefits
- Health insurance
- Paid time off (PTO)
- 401(k) with up to a 4% match after one year of employment
- Life insurance
- Paid holidays
- Free meals during working hours
- Team member pro shop discounts
- Participation in wellness programs
- Professional development opportunities
About the Company
- Austin Country Club, founded in 1899, is one of the oldest existing clubs in Texas.
- Home to Harvey Penick, a renowned golf instructor.
- A private, family-oriented club rich in tradition.
- Known for quality membership and unmatched customer service.
- Located along the Colorado River with the Pennybacker Bridge backdrop, spanning over 180 acres of hill country vistas and canyon views in Davenport Ranch, 10 miles west of downtown Austin.
- One of the oldest and finest clubs in the south.
- Work environment is fast-paced, collaborative, flexible, and mission-oriented.
- Offers generous perks, competitive compensation, and professional development opportunities.