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About the Role

As a Food & Beverage Supervisor at Donalda Club, you will be a key leader in our Food & Beverage team, ensuring a high-quality dining experience for our members and guests across casual dining, fine dining, and banquet operations. You will oversee service excellence, mentor and develop staff, and contribute to an exceptional club atmosphere.

Responsibilities

• Supervise and mentor service staff, fostering a positive, high-performance culture.
• Conduct pre-shift meetings, ensuring team members are informed of daily specials, service standards, and club events.
• Lead by example with a hands-on management approach, assisting with service when required.
• Provide ongoing training and professional development for team members.
• Ensure members and guests receive exceptional service, exceeding expectations.
• Oversee daily service operations, ensuring seamless kitchen and staff coordination.
• Supervise table settings, cleanliness, and ambiance to maintain Donalda Club’s high standards.
• Handle guest feedback and service issues professionally, ensuring timely resolutions.
• Monitor reservation management, ensuring special requests (dietary, seating preferences) are accommodated.
• Ensure compliance with alcohol service regulations and club policies.
• Assist in inventory management, ensuring proper stock levels for beverages, supplies, and equipment.
• Manage revenue control procedures, working closely with the Food & Beverage management team.
• Support event execution, working alongside catering and banquet teams to deliver seamless functions.
• Conduct safety inspections, ensuring compliance with health & safety regulations.

Requirements

• Proven leadership experience in food & beverage or hospitality.
• Strong communication and people management skills.
• Ability to thrive in a fast-paced, high-expectation environment.
• Strong organizational and problem-solving abilities.
• Commitment to service excellence and continuous improvement.
• Knowledge of health & safety regulations and best practices.
• Smart Serve Certification (Required)
• Experience in private clubs, fine dining, or event catering
• First Aid & CPR Certification (Preferred)
• Candidates 18 years or older may be required to complete a criminal background check.

Skills

• Communication skills
• People management skills
• Organizational skills
• Problem-solving skills

Location

• Donalda Club

Work Type

• Permanent
• Full-Time

Salary/Compensations

• $50,000 - $55,000 annually

Benefits

• Complimentary staff meals
• Complimentary parking
• Wellness Spending Account
• Paid Sick/Wellness days
• Club Benefits (Medical and Pension)

About the Company

• At Donalda Club, we take pride in delivering exceptional service, creating memorable experiences, and fostering a workplace that values leadership, teamwork, and professional growth.
• Donalda Club uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws.

Equal Opportunity

• Donalda Club is an equal-opportunity employer.
• We are actively working towards creating a diverse work environment because we believe our teams are stronger with different perspectives and experiences.
• Our goal is to be an inclusive, diverse, and a respectful work environment where every person can enjoy a successful career at Donalda.
• This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.
• Donalda also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.
• If you require accommodations to complete any stage of the hiring process, including job applications, pre-employment testing, interviews, or any aspect of consideration for a role. Kindly fill out this form, and a member of our team will reach out to discuss how we can best support and assist you.