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About the Role
Ensure IT functionality, support employees, manage systems, and maintain infrastructure. Collaborate closely with the IT Director and serve as the central point of contact for operational IT.
Responsibilities
- Administer Apple system landscape (macOS, iOS, tvOS)
- Manage server infrastructure (QNAP, Synology, Windows Server)
- Manage user accounts and permissions
- Administer Microsoft 365 and Google Workspace
- Manage network infrastructure (UniFi, Netgate, VPN)
- Maintain hardware
- Perform inventory and lifecycle management
- Set up new workstations
- Provide First and Second-Level Support
- Process internal IT requests
- Perform error analysis and problem solving
- Manage Atera and Teams-based support processes
- Onboard new employees
- Set up devices, accounts, and access rights
- Maintain documentation
- Support the remote work model
- Collaborate on IT projects
- Introduce new tools
- Support TISAX and ISO measures
- Optimize internal processes
Requirements
- IT-related education or degree
- Experience as a System Administrator or IT Administrator
- Knowledge of Apple environments
- Experience with networks, servers, and user management
- Independent and solution-oriented work style
- High service orientation
- Very good German language skills, written and spoken
- Very good English language skills, written and spoken
Skills
- macOS
- iOS
- tvOS
- QNAP
- Synology
- Windows Server
- Microsoft 365
- Google Workspace
- UniFi
- Netgate
- VPN
- Atera
- Teams
- Apple environments
- Networks
- Servers
- User management
- System administration
- IT administration
- German
- English
- Independent
- Solution-oriented
- Service-oriented
Location
- Berlin, Germany
- Supports remote work model
Work Type
- Full-time
Experience Level
- Experienced
Education Level
- IT-related education or degree
Benefits
- Inspiring campus office for exchange, creativity, and collaboration
- Mobility support (Deutschlandticket or Jobrad)
About the Company
- Owner-managed agency in Berlin Kreuzberg
- Specializes in fashion and lifestyle clients (e.g., Breuninger, Bikini Berlin, BMW M, Zalando)
- Founded to integrate meaning, beauty, and culture into marketing and communication
- Combines ambitious design and data with cultural insights to develop ideas across physical and digital realms
- Seeks innovative, progressive, and creative individuals
- Unites diverse talents for interdisciplinary thinking and unconventional results