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About the Role

This is a clinical support role focused on accurate, real-time medical documentation and compliance. Social media responsibilities are integrated but must not interfere with patient care, clinic flow, documentation, or regulatory requirements. All social media activities require pre-approval, HIPAA compliance, and adherence to organizational policies, with clinical duties always taking priority.

Responsibilities

• Accurately and thoroughly document all components of medical visits and procedures as performed by the physician.
• Record patient medical history, physical examinations, procedures, treatments, and education provided by healthcare professionals.
• Document physician-dictated diagnoses, prescriptions, and follow-up instructions.
• Prepare referral letters and operative reports as directed by the physician.
• Perform clerical tasks including faxing, phone calls, and coordination of referrals as assigned.
• Identify and correct inconsistencies or errors in medical documentation; ensure all addenda are reviewed and signed by the physician.
• Record all clinical data, test results, and physician interpretations accurately in the medical record.
• Alert the physician when charts or documentation are incomplete.
• Maintain strict compliance with HIPAA standards and confidentiality of all patient information.
• Attend required training sessions related to IT systems, HIPAA, billing, coding, and compliance.
• Proofread and edit all physician documentation for accuracy, spelling, grammar, and formatting.
• Quickly learn and adapt to new processes, technologies, and compliance requirements.
• Demonstrate flexibility with scheduling and workflow demands as needed.
• Support physician social media and digital presence through the creation, editing, and production of approved content, in alignment with organizational branding, professional standards, compliance, and patient privacy requirements.
• Shadow the physician and clinical team, as appropriate and approved, to capture content while maintaining professionalism in a clinical setting.
• Assist with filming and content capture for approved platforms, including Instagram and TikTok.
• Track and report basic engagement metrics and content performance, as requested.
• Balance clinical documentation and social media responsibilities in alignment with scheduling priorities and operational needs, with clinical documentation taking precedence.

Requirements

• Strong proficiency in English composition, including spelling, grammar, punctuation, and oral communication.
• Ability to listen to complex medical information and summarize it clearly, completely, and concisely.
• Understanding medical terminology, anatomy and physiology, diagnostic procedures, pharmacology, and treatment protocols.
• Ability to interpret and expand medical abbreviations appropriately.
• Strong reasoning and analytical skills, with the ability to apply logic, use reference materials, and problem-solve independently.
• Proficient computer skills, including Microsoft Word, Excel, email, and internet research.
• Ability to learn and use Electronic Medical Record (EMR) and transcription systems efficiently.
• Strong attention to detail and ability to type quickly and accurately.
• Familiarity with cosmetic and reconstructive procedures preferred.
• Excellent interpersonal skills and professionalism in all interactions.
• Experience creating or supporting social media content across platforms such as Instagram or TikTok.
• Strong written communication skills with the ability to adapt tone for professional and public-facing audiences.
• Comfort working in a clinical environment while maintaining professionalism and discretion when capturing or supporting content.

Skills

• English composition
• Spelling
• Grammar
• Punctuation
• Oral communication
• Summarizing complex medical information
• Medical terminology
• Anatomy and physiology
• Diagnostic procedures
• Pharmacology
• Treatment protocols
• Interpreting medical abbreviations
• Reasoning skills
• Analytical skills
• Problem-solving
• Microsoft Word
• Microsoft Excel
• Email communication
• Internet research
• Electronic Medical Record (EMR) systems
• Transcription systems
• Attention to detail
• Fast and accurate typing
• Familiarity with cosmetic and reconstructive procedures
• Interpersonal skills
• Professionalism
• Social media content creation
• Social media content support (Instagram, TikTok)
• Written communication (professional and public-facing)
• Professionalism in clinical environment
• Discretion in clinical environment

Location

• Babylon
• Garden City

Work Type

• Hybrid
• Weekday scheduled

Education Level

• High school diploma or GED required
• Current enrollment in or completion of Pre-med/pre-PA/pre-NP/pre-health program
• Current enrollment in or completion of Nursing program
• Current enrollment in or completion of Medical Assistant program
• Current enrollment in or completion of Health Sciences/Biology/Public Health program
• Medical Scribe Certification (Optional)

Salary/Compensations

• $18.00 - $20.00 per hour

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Aflac (short-term disability, hospital, accident, cancer coverage)
• Long-term disability
• Life insurance
• Pet insurance
• 19 PTO days per year
• 8 paid holidays
• 401(k) plan with discretionary company match
• Employee discounts on services and products at Deep Blue Med Spa
• Discounts through PLUM and Work Advantage programs

About the Company

• New York Plastic Surgical Group (NYPS Group) is the largest and longest-running private and academic plastic surgery practice in the United States.
• NYPS Group has more than 20 board-certified plastic surgeons practicing across 10+ affiliated offices, ambulatory surgery centers, and over 20 hospitals.
• NYPS Group provides expert, comprehensive, and compassionate care.
• Founded in 1948, NYPS Group, a division of Long Island Plastic Surgical Group, is one of the nation’s most well-established plastic surgery practices.
• NYPS Group offers patients the collective expertise of specialty-trained surgeons dedicated to achieving exceptional outcomes.