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About the Role

At Toole Design, we lead in creating safer, more connected communities through sustainable multimodal transportation design. We are seeking a Human Resources Generalist with a strong background in ERISA-governed benefits to join our team. The ideal candidate excels at explaining complex benefits in plain language, prioritizes equity, and understands the relationship between total compensation and performance. This role requires someone adept at coaching and supporting staff and managers, with a collaborative, people-first approach, capable of advocating for employees while representing the company. As a mission-based company focused on making transportation equitable, safe, and accessible, we believe free movement enhances lives. This position offers an opportunity to support our mission and values through operational excellence.

Responsibilities

Partner with the Director of People and Culture, Accounting leadership, and external advisors to support leadership and staff, specializing in ERISA-governed benefits.
Develop and implement communications strategies for staff, manage reporting, and oversee compliance.
Lead audits, ensuring accurate reporting, strong documentation, and support.
Serve as a trusted partner and leader for benefits-related needs within the firm.
Support staff as a trusted partner on the People & Culture team.
Advise on policies and approaches that align with the organization's mission and team needs.
Advise staff, create and co-lead trainings, and coach team members as a senior member of the People & Culture (HR) team.

Requirements

Bachelor’s degree in business, organizational development, human resources, economics, accounting, or a related field; equivalent professional experience may be considered.
8+ years of Human Resources experience, including at least 4 years with ERISA-governed benefits and retirement plans.
Strong knowledge of qualified retirement plans and ERISA laws.
Hands-on experience managing compliance testing and reporting processes such as Form 5500, ADP/ACP, and 409(p).
Proven ability to coach and mentor staff while collaborating across teams to develop strategies and creative solutions.
Excellent communication, organizational, and multitasking skills, with exceptional attention to detail.
HR certification required (SHRM-CP/SCP or PHR/SPHR).
Retirement plan certifications such as CPSP, QKA, or QPA preferred.

Skills

Explaining complex benefits in plain language
Understanding of total compensation and performance relationship
Coaching and supporting staff and managers
Collaborative, people-first approach
Advocacy for employees
Company representation
Knowledge of qualified retirement plans and ERISA laws
Compliance testing and reporting processes (Form 5500, ADP/ACP, 409(p))
Mentoring staff
Cross-team collaboration
Strategy development
Creative problem-solving
Excellent communication
Organizational skills
Multitasking
Exceptional attention to detail

Location

Hybrid

Experience Level

8+ years of Human Resources experience
At least 4 years working with ERISA-governed benefits and retirement plans
Senior member of a People & Culture (HR) team

Education Level

Bachelor’s degree in business, organizational development, human resources, economics, accounting, or a related field
Equivalent professional experience may be considered in lieu of a degree
HR certification required (SHRM-CP/SCP or PHR/SPHR)
Retirement plan certifications such as CPSP, QKA, or QPA preferred

Salary/Compensations

Targeting a salary range of $85,000 to $95,000
Exceptionally qualified candidates may qualify for more

Benefits

Collaborative, inclusive culture that supports growth and advancement
Flexible hybrid schedule (3 days in office, 2 days remotely)
8 paid holidays
At least 16 days of PTO accrued annually
Competitive salary
Excellent benefits
Transportation perks
Mentorship and development opportunities
Opportunity to support projects that improve lives, advancing safe, inclusive design grounded in ethics, empathy, and equity

About the Company

Toole Design leads in creating safer, more connected communities through sustainable multimodal transportation design.
A mission-based company focused on making transportation more equitable, safe, and accessible.
A purpose-driven team of technical experts and operations professionals who believe streets should work for everyone.
An ENR Top 500 design firm with one of the lowest turnover rates in the industry.
A woman-owned employer.

Equal Opportunity

Toole Design fosters a collaborative culture and welcomes people of all backgrounds to help build more inclusive communities.
Strongly encourages women and applicants from underrepresented communities (people of color, LGBTQIA+, immigrants, first-generation college students/graduates, those with disabilities, and people at all intersections) to apply.
Committed to diverse leadership that reflects the communities served, with about half of managers being women.
Toole Design is an equal opportunity employer (EO/AA/VEV/Disabled employer).