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About the Role
This vital role connects customers with Amgen by providing clinical product knowledge to medical professionals and assisting with complex payer environments. The Specialty Representative/Senior Specialty Representative serves as the primary customer contact, implementing marketing strategy and promoting Amgen products under the District Manager's guidance, delivering on the commitment to serve patients.
Responsibilities
- Provide current and comprehensive knowledge of Amgen's products and effectively communicate clinical benefits to medical professionals to drive appropriate product utilization
- Perform as a sales leader to achieve territory sales by delivering branded sales messages, conducting planned programs, scheduling and following-up with medical educational programs, and exceeding sales targets through in-person and virtual engagement
- Develop relationships to service and manage accounts, customizing discussions based on customer needs, ensuring product access, resolving/triaging reimbursement issues, and maintaining product contracts
- Provide feedback on marketing strategy, analyze business effectiveness of sales activities and territory analysis, and develop territory plans with the District Manager
- Partner with colleagues to share best practices and foster professional growth
- Demonstrate passion for products throughout the sales cycle, building the brand and focusing on patient service
- Uphold Amgen Values: Be Science-Based; Compete Intensely and Win; Create Value for Patients, Staff, and Stockholders; Be Ethical; Trust and Respect Each Other; Ensure Quality; Work in Teams; Collaborate, Communicate, and Be Accountable
Requirements
- Bachelor's Degree
- Associate's degree and 4 years of Sales experience
- High school diploma/GED and 6 years of Sales experience
- Bachelor's Degree and 3 years of sales experience and/or clinical experience in a healthcare/scientific field (non-sales related)
- Associate degree and 6 years of sales experience and/or clinical experience in a healthcare/scientific field (non-sales related)
- High school diploma/GED and 8 years of sales experience and/or clinical experience in a healthcare/scientific field (non-sales related)
- Three or more years of sales experience within pharmaceutical, biotech or medical device industry (Preferred)
- Product or hospital sales experience in oncology, nephrology, dermatology, rheumatology, inflammation, cardiology, neurology, endocrinology, hepatology, gastroenterology or infectious diseases (Preferred)
- Local market knowledge (Preferred)
- Established relationships in the territory (Preferred)
- Adaptability with Core Competencies: Planning and Organizing; Leveraging Business, Industry, and Technical Knowledge; Communicating with Impact; Driving for Results; and Cultivating Internal and External Relationships (Preferred)
Skills
- Product knowledge (Amgen's products)
- Clinical benefits communication
- Sales leadership
- Branded sales messaging
- Program planning and execution
- In-person engagement
- Virtual engagement
- Relationship development
- Account management
- Customer needs assessment
- Product access facilitation
- Reimbursement issue resolution
- Contract maintenance
- Marketing strategy feedback
- Business effectiveness analysis
- Territory analysis
- Territory planning
- Collaboration
- Best practice sharing
- Product advocacy
- Planning and Organizing
- Leveraging Business, Industry, and Technical Knowledge
- Communicating with Impact
- Driving for Results
- Cultivating Internal and External Relationships
Location
- Manhattan South, NY
Work Type
- Field Sales
- Full-time
- Flexible work models
- Remote work arrangements (where possible)
Experience Level
- 4 years of Sales experience (with Associate's degree)
- 6 years of Sales experience (with High school diploma/GED)
- 3 years of sales experience and/or clinical experience in healthcare/scientific field (with Bachelor's Degree)
- 6 years of sales experience and/or clinical experience in healthcare/scientific field (with Associate degree)
- 8 years of sales experience and/or clinical experience in healthcare/scientific field (with High school diploma/GED)
- Three or more years of sales experience within pharmaceutical, biotech or medical device industry (Preferred)
- Various backgrounds and experience levels
Education Level
- Bachelor's Degree
- Associate's degree
- High school diploma/GED
- Bachelor's degree in Life Sciences or Business Administration (Preferred)
Salary/Compensations
- Specialty Representative: $89,880 - $121,602 USD
- Senior Specialty Representative: $109,631 - $148,325 USD
Benefits
- Comprehensive employee benefits package
- Retirement and Savings Plan with generous company contributions
- Group medical coverage
- Dental coverage
- Vision coverage
- Life insurance
- Disability insurance
- Flexible spending accounts
- Discretionary annual bonus program
- Sales-based incentive plan (for field sales representatives)
- Stock-based long-term incentives
- Award-winning time-off plans
- Bi-annual company-wide shutdowns
- Flexible work models
- Remote work arrangements (where possible)
- Health and welfare plans for staff and eligible dependents
- Financial plans with opportunities to save towards retirement or other goals
- Work/life balance
- Career development opportunities
About the Company
- Amgen's shared mission is to serve patients living with serious illnesses, pioneering biotech since 1980 in the fight against tough diseases.
- Focuses on four therapeutic areas: Oncology, Inflammation, General Medicine, and Rare Disease, reaching millions of patients annually.
- Advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, obesity and obesity-related conditions.
- Committed to making a lasting impact on patients' lives by researching, manufacturing, and delivering innovative medicines.
- Award-winning culture is collaborative, innovative, and science-based.
- Committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics.
- Uses advanced human genetics to unravel disease complexities and understand human biology fundamentals.
- Focuses on areas of high unmet medical need and leverages biologics manufacturing expertise to improve health outcomes.
- A biotechnology pioneer since 1980, Amgen is one of the world's leading independent biotechnology companies, reaching millions of patients and developing a pipeline of medicines with breakaway potential.
Equal Opportunity
- Amgen is an Equal Opportunity employer and will consider candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
- Individuals with disabilities will be provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other employment benefits and privileges.