Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

This Field Auto Adjuster role involves writing estimates at customer homes, repair shops, or tow yards to ensure a smooth and efficient auto claims experience. Responsibilities include assessing damages, finalizing estimates with customers and repair shops through various interactions, and performing repairable estimates, total loss assessments, and virtual inspections. This is a fast-paced and rewarding opportunity offering variety and challenge.

Responsibilities

Provide compassionate, clear, and committed partnership in casualty claims.
Investigate casualty and applicable line of business claims by reviewing damage and interpreting policies.
Communicate with customers via phone, email, and video chat to facilitate the claims process.
Evaluate and negotiate claims settlements with customers, vendors, third-party carriers, and claimants.
Utilize estimate tools, job aids, and settlement platforms to resolve claims.
Execute policies according to policy agreements and maintain accurate claim records in the claims system.

Requirements

18+ months experience in auto collision estimating using CCC One.
Proficient written and verbal communication skills.
Strong attention to detail and ability to write precise and comprehensive estimates.
Comfortable utilizing technology and various platforms for claims processing.
Excellent time management and organizational skills.
Valid driver's license and willingness to travel.
Ability to obtain an adjuster s license in multiple markets within 60 days of hire.
Maintain all required licensing, including continuing education and state-affiliated requirements.
Terminate all existing insurance appointments prior to onboarding and not hold outside appointments during employment.
Formally surrender resident producer license when instructed by the licensing team, if applicable.
Submit to a background investigation.
Dedicated, private workspace free from distractions, with appropriate desk and seating for remote work.
Reliable internet with minimum speeds of 50 MB download and 5 MB upload.

Skills

Auto collision estimating
CCC One
Written communication
Verbal communication
Attention to detail
Technology utilization
Time management
Organizational skills
Critical thinking
Negotiation
Problem-solving

Location

Field-based
Staten Island, NY
Training in Dallas, TX (in-person for 2 weeks)
Not available for residents of Washington, California, Alaska, and Hawaii

Work Type

Field-based
Travel required
Remote (for administrative tasks)

Experience Level

18+ months experience

Education Level

Adjuster s license (required)
Appraiser license (optional, for bonus)

Salary/Compensations

$60,000.00 - $117,700.00 annually

Benefits

Competitive salary
Medical coverage
Dental coverage
Vision coverage
Allstate pension plan
401(k) savings plan
Ayco financial coaching
Spring Health mental and emotional wellbeing resources
Paid parental leave
Adoption reimbursement
Paid time off
Tuition reimbursement
Wellness incentives
Monthly internet stipend ($80)
Company car (may qualify)
Mileage reimbursements for personal vehicle usage
Sign-on bonus ($1,000, conditional)
Comprehensive technology setup (laptop, monitors, headset, keyboard, mouse)

About the Company

Protects families and their belongings from life s uncertainties.
Over 90 years of innovative drive.
Industry leader in pricing sophistication, telematics, device, and identity protection.
Dedicated to serving clients, customers, and communities.
Fosters innovative thinking.
Protects nearly 16 million households with auto, home, life, and retirement products.

Equal Opportunity

Prohibits discrimination against veterans in Indiana per HEA 1242.
Provides information on San Francisco Fair Chance Ordinance.
Provides information on Los Angeles Fair Chance Initiative for Hiring Ordinance.
Provides access to the EEO Know Your Rights poster.
Provides access to the FMLA poster.
Prohibits discriminatory action based on ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (including hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation.
This policy applies to all aspects of employment, including hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation.