About the Role
This is a key strategic role in our Commercial Clients team, working closely with the Head, Commercial Clients to formulate business strategy in line with CCB strategic goals and growth targets. You will be responsible for recruiting, leading and developing teams of Relationship Directors and Relationship Managers, monitoring the business and competitive environment, and driving the promotion and marketing of the bank in the Region.
Responsibilities
- Design and deliver the agreed business strategy for your region in Commercial.
- Deliver sustainable income streams within the Group’s risk principles.
- Strategically manage relationships with certain high-profile clients and key business introducers across the region.
- Improve and maintain quality of credit submissions through coaching and development.
- Strategically manage relationships with high priority existing and new customers and key business introducers, extending the depth of their relationship with the Bank.
- Drive and embed a customer service culture throughout the business Region including customer satisfaction plans and contact strategy.
- Embed and deepen the market profile of CCB through client and market contacts.
Requirements
- Highly commercially aware with a strategic understanding of banking markets.
- Considerable years of experience in Corporate and Commercial Banking, and broad knowledge of all aspects of this as it relates to all target sectors.
- Adept at relationship building, influencing and negotiating skills, up to Executive level both internally and externally.
- Substantial experience in a relationship management environment, as well as significant experience of successfully leading teams.
- Specific experience in lending to companies within the business segment, and in driving the credit analysis for such deals (advanced level of credit and risk knowledge and skills).
Skills
- Advanced credit and financial analysis
- Strong commercial acumen
- Digital proficiency
- Exceptional relationship management and communication skills
- Leadership and coaching ability
- Resilient and optimistic mindset
Location
- London, TSQ
- United Kingdom
Work Type
- Hybrid working pattern
- Site-based
Experience Level
- Considerable number of years’ experience in Corporate and Commercial Banking
- Substantial experience in a relationship management environment
- Significant experience of successfully leading teams
Education Level
- Degree-level education (or equivalent experience) in a relevant field such as Business, Finance, Economics, or Accounting.
- Relevant professional banking or finance qualification, such as the Chartered Banker Diploma, ACIB, CFA, or ACCA (or working towards).
- Advanced credit and risk analysis training or certification demonstrating sound commercial lending and portfolio management skills.
- Ongoing commitment to professional development, including regulatory awareness and leadership capability, aligned with Santander’s standards for continuous learning.
Salary/Compensations
- £86,400.00 - £129,600.00 per annum (depending on experience)
Benefits
- 30 days’ holiday plus bank holidays, which increases to 31 days after 5yrs service, with the option to purchase up to 5 contractual days per year
- £6,000 car allowance per year
- Company funded individual private medical insurance
- Company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover.
- Share in Santander’s success by saving or investing in our share plans.
- Staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services
- Competitive rewards that reflect the real impact you make and the value you bring.
- Wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support.
- Enhanced family leave, childcare options and tailored wellbeing support.
- Time to give back through volunteering opportunities.
About the Company
- Santander is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey.
- Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.
- Our mission is to contribute to help more people and businesses prosper.
- We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
- Commercial Clients is a highly engaged and energetic team that manages relationships with Santander Commercial Banking clients, while also focusing on winning high-quality new business (with turnover up to £25m) and developing these into future Corporate Clients.
- The team consistently delivers a strong balanced scorecard, performing well across client satisfaction, high value new-to-bank switchers, lending, deposits, and international growth.
- We pride ourselves on delivering high-quality service that not only retains clients but helps them grow, turning them into advocates who bring in new opportunities through their networks.
- Supporting fast-growing businesses across a wide range of sectors, the team is ambitious and high-performing, with a strong track record of exceeding expectations and offering a platform for individuals looking to accelerate their careers.
- Our work touches 140 million lives every day. How? By always innovating, sharing our experiences, questioning how we do things and adapting to new challenges.
- As we keep reinventing ourselves for the digital age, you’ll find that with us, even your smallest action will have a massive impact. That’s the Santander Effect.
Equal Opportunity
- Santander is proud to be an inclusive organisation that provides equal opportunities for everyone — regardless of age, gender, disability, civil status, race, religion or sexual orientation.
- We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates.
- All candidates must have the right to work in the UK to commence employment with Santander.
