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About the Role

Product Managers will partner with the Broker business area, shaping and delivering the roadmap to support brokers in placing and servicing business with Hiscox. This includes ownership of broker-facing journeys, trading capability, and supporting systems, ensuring the proposition evolves with market expectations, broker needs, and competitive trends.

Responsibilities

• Collaborate with Senior Leadership to define, own, and continuously evolve the multi-year roadmap for the business area, with end-to-end accountability for strategic outcomes, investment decisions, and benefits realization across a multi-product portfolio.
• Articulate, evolve, and land the outcomes inherent within the roadmap for the business vertical they are supporting Broker against competing demands to ensure the right trade-offs are made to secure the benefits realization plan.
• Own Discovery & Experience Design, leading problem framing, hypothesis-driven discovery, and facilitating journey mapping and UX/CX collaboration.
• Ensure business outcomes are translated into clearly defined, outcome-based product intent, with requirements elaborated at the appropriate level by the wider delivery team.
• Act as the ambassador and voice of their journey area within the Transformation function, ensuring a clear articulation of the case for change and the capability needed to deliver.
• Agree solutions and compromises to ensure the right decisions are made for our customer groups.
• Identify issues across the complex delivery landscape and highlight where business outcomes are under threat to ensure corrective action is taken.
• Create and foster strong relationships with all stakeholder groups across the business and transformation areas.
• Act as the UKLT’s front door to transformation, reporting to the relevant UKLT member as a dotted line.
• Define, Own, and Iterate the Product Vision & Strategy for each business area using both external and internal data to drive strategic decisions.
• Define outcomes and prioritize epics/features using a transparent framework tied to measurable value.
• Be embedded within the business area working with the senior team to co-create and evolve the strategy and then translate this into capability needed.
• Overall accountability for creating and evolving the business area roadmap, ensuring a clear read across to the business strategy.
• Make and defend complex prioritization and investment trade-offs across competing strategic objectives, and act as a ‘strong voice of the business’ in transformation governance.
• Accountable for the delivery and optimization of material business benefits, including commercial growth, efficiency, and customer outcomes, and for corrective action where value is at risk, tracking performance and identifying challenges and opportunities.
• Drive out opportunities to enable business-owned change and increasing flexibility and agility in delivery.
• Define success metrics (OKRs/KPIs), monitor performance, and iterate.

Requirements

• Strong experience in the insurance sector, operating as a Product Manager / Senior Product Manager in broker-facing or distribution environments, with a clear understanding of broker trading, placement, and servicing.
• Proven experience partnering with senior stakeholders, including Executive/ExCo-level leaders, to shape strategy, define roadmaps, and influence investment decisions.
• Track record of leading and delivering large-scale product or transformation initiatives across complex business domains.
• Strong strategic and commercial mindset, with the ability to balance growth, efficiency, and customer outcomes.
• Experience owning and evolving product roadmaps, including prioritization, trade-off decisions, and benefits realization.
• Strong capability in discovery and problem framing, working closely with design, technology, and business teams to shape solutions.
• Experience embedding customer insight into product and roadmap decisions, particularly within digital or customer-facing environments.
• Comfortable operating in matrixed, cross-functional environments, with strong stakeholder management and influencing capability.
• Strong communication skills, with the ability to clearly articulate the case for change.
• Experience working in Agile product environments, including backlog ownership and delivery oversight.
• Data-driven mindset, with experience tracking performance and delivering measurable outcomes.
• Collaborative leadership style, with the ability to bring others along the transformation journey.

Skills

• Product Management
• Insurance Sector
• Broker-facing environments
• Distribution environments
• Broker trading
• Placement
• Servicing
• Stakeholder Management
• Roadmap Definition
• Investment Influence
• Large-scale Product Delivery
• Transformation Initiatives
• Strategic Thinking
• Commercial Acumen
• Customer Outcomes
• Product Roadmap Evolution
• Prioritization
• Trade-off Decisions
• Benefits Realization
• Discovery
• Problem Framing
• Design Collaboration
• Technology Collaboration
• Business Collaboration
• Customer Insight Integration
• Digital Environments
• Customer-facing Environments
• Matrixed Environments
• Cross-functional Environments
• Influencing
• Communication
• Agile Methodologies
• Backlog Ownership
• Delivery Oversight
• Data Analysis
• Performance Tracking
• Measurable Outcomes
• Collaborative Leadership

Location

• UK

Work Type

• Permanent
• Hybrid

Experience Level

• Senior

Benefits

• Great employee benefits that take care of your mental and physical wellbeing

About the Company

• Hiscox UK is a leading brand in the insurance market, recognised as setting the standards others try to emulate.
• We consistently deliver strong growth and exceptional returns, recruiting only the very best and empowering them to deliver.
• We are known for insuring the homes of the rich and famous through to the most innovative technology companies.
• Our customers are diverse and unique and are only united by our ability to provide specialist insurance tailored to their needs.
• Hiscox UK is embarking on a major transformation to drive growth and improve efficiency, ensuring we remain competitive in an increasingly complex market.
• This transformation focuses on four key business areas: Direct, Broker, Operations and Underwriting, with a strong emphasis on building a sustainable, long-term transformation capability.
• A number of initiatives are already underway across these areas, requiring clear ownership, prioritisation and delivery to realise business value.
• We’re a global, specialist insurer headquartered in Bermuda and listed on the London Stock Exchange.
• With 3,000 employees and 32 offices in 12 countries we’re a business with lots of opportunity for people with talent, spark and lots of ambition.
• If you want to build a great career with a company that prioritises strong values – such as integrity and courage – where our people always pull together to do the right thing for each other and our customers, then we’d love to hear from you.

Equal Opportunity

• At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success.