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About the Role

As a Supervisor, you will direct, develop and motivate a team of brand associates, ensuring a consistent best-in-class customer experience that aligns with our brand purpose and values. You will partner with the Store Manager and Assistant Store Manager to maximize profitability by ensuring that customer engagement, merchandising, operations, and community connection are all consistent and in compliance with company standards. You will assume an active role in your own cross functional development through the brand’s quarterly DOR rotations and Module-Based Leadership Training Program.

Responsibilities

Coach and develop staff to exceed individual and store productivity goals
Engage customers in conversation about products, activities, and local community events
Supervise floor coverage and activities, including opening and closing the store as scheduled
Partner with the Store Manager to provide training and ongoing development of store staff in customer engagement and company programs, policies, and procedures
Support the Store Manager in achieving financial and operational objectives, including expense control, Loss Prevention, store audits, and weekly reporting
Partner with the Store Manager on visual merchandising directives and maintain brand standards, ensuring appropriate merchandise replenishment
Partner with the Store Manager to ensure compliance with policies, procedures, standards, practices, and company directives
Model behavior that respects diverse backgrounds, experiences, and cultural differences, upholding VF Corporation and brand values
Promote an environment that encourages participation, creativity, and learning through sharing best practices and building on ideas

Requirements

1+ years of store management experience in a fast-paced, highly engaging retail environment
Proven ability to meet and exceed sales results
Ability to work a flexible schedule, including weekends, evenings, and holidays
Excellent verbal and written communication skills
Ability to prioritize tasks in a fast-paced store environment
Proven ability to meet business goals by driving results through a store team
Willingness and desire to learn and share knowledge of products, local community, experiences, and activities relevant to the customer base
Ability and desire to provide a highly engaging customer experience through individual service, conversation, and relationship building
Excellent decision-making ability in a fast-paced environment
Detail-oriented
Proficient computer skills, including word processing, spreadsheets, and software programs
Ability to operate office equipment and technology (e.g., computers, tablets, phones, copier)
Standing required for the entire work shift
Ability to bend, lift, open, and move product up to 50 pounds as needed
Ability to use ladders for visual merchandising, light adjustments, and window banner placement
High School Diploma or GED

Skills

Verbal and written communication
Task prioritization
Decision-making
Attention to detail
Computer proficiency
Sales achievement
Customer engagement
Relationship building
Product knowledge
Community knowledge sharing
Staff coaching and development
Floor supervision
Financial management
Operational management
Expense control
Loss Prevention
Store audit management
Reporting
Visual merchandising
Merchandise replenishment
Policy and procedure compliance
Intercultural respect
Integrity
Values adherence
Team collaboration
Creativity promotion
Fostering a learning environment

Work Type

Part-time
Limited time position

Experience Level

1+ years of store management experience

Education Level

High School Diploma
GED

Salary/Compensations

Hiring Range: $17.50 - $23.10 USD per hour
Eligible for additional compensation awards including annual incentive plan, sales incentive, or commission potential

Benefits

Comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates
Participation in some company benefit plans
Access to MyVFBenefits.com for benefit overview

About the Company

The North Face: premier exploration company in the world, founded in Berkeley, CA in 1966
Legacy of enabling exploration, loving and protecting wild places, and creating iconic and technically advanced product
Believes exploration is a mindset, both on and off the mountain, infusing everything we do
Community of explorers, curious about new ideas, places, and people
VF Corporation: one of the world’s largest apparel, footwear, and accessories companies
Connects people to lifestyles, activities, and experiences through iconic outdoor, active, and workwear brands
Company-wide purpose: Power movements of sustainable and active lifestyles for the betterment of people and our planet
Committed to creating an inclusive environment that welcomes and values differences among associates, customers, suppliers, and communities
With 40 years in the outdoor industry, The North Face® is the premier supplier of authentic, innovative, and technologically advanced exploration apparel, footwear, equipment, and accessories

Equal Opportunity

Strives to foster a culture of belonging based on respect, connection, openness, and authenticity
Committed to building and maintaining a workplace that celebrates the diversity of associates, allowing them to bring their authentic selves to work every day
Values a diverse, inclusive workforce and provides equal employment opportunity for all applicants and employees
All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws
Provides reasonable accommodations for qualified individuals during the application process, contact peopleservices@vfc.com for assistance
Will consider for employment qualified applicants with arrest and conviction records pursuant to applicable local Fair Chance Ordinance requirements, including the San Francisco Fair Chance Ordinance
Is an Equal Opportunity Employer
Committed to creating an inclusive environment that welcomes and values the differences among all associates, customers, suppliers, and communities
Is an equal employment opportunity employer of minorities, females, protected veterans, and the disabled
Committed to providing equal opportunities in employment, and treating associates and applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor
Committed to meeting the diverse needs of people with disabilities in a timely manner consistent with principles of independence, dignity, integration, and equality of opportunity
Strives to identify, prevent, and remove barriers to accessibility wherever possible, and meets accessibility requirements under the ADA, AODA, and other applicable state, local or provincial regulations
Committed to digital accessibility, conforming to Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, and complying with ADA and AODA Standards for Accessible Design, and other applicable regulations