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About the Role

Serve as the dedicated financial business partner for the Customer Success, Support, and Renewals organization. This individual contributor role drives financial transparency, supports strategic decision-making, and ensures efficient operations at scale, combining analytics, storytelling, and business partnership.

Responsibilities

• Act as the primary finance business partner to the Head of Customer Success, Support, and Renewals, providing financial guidance and decision support.
• Manage annual planning, monthly/quarterly forecasting, and monthly actuals analysis for CS, Support, and Renewals cost centers.
• Build and maintain financial models for headcount, capacity, and operating spend.
• Develop and monitor key performance metrics including gross retention, net revenue retention (NRR), renewal rates, and cost-to-serve.
• Partner with Revenue Operations and Sales Finance to align on ARR, churn, and expansion forecasts.
• Prepare and present monthly and quarterly business reviews for GTM leadership and the CFO.
• Identify financial risks and opportunities, providing proactive recommendations.
• Support headcount planning and workforce decisions in collaboration with HR and GTM leadership.
• Contribute to cross-functional finance initiatives, including long-range planning and GTM efficiency analysis.

Requirements

• 7+ years of progressive finance experience, including FP&A or business partnering roles at a B2B SaaS or technology company.
• Direct experience supporting Customer Success, Renewals, or post-sales organizations, understanding retention and expansion metrics.
• Strong financial modeling skills, capable of building models from scratch and communicating outputs clearly.
• Ability to work independently, manage competing priorities, and drive work as an individual contributor.
• Highly analytical with a track record of converting data into actionable business insights.
• Excellent communication and influencing skills, adaptable for executive and operator audiences.
• Proficiency in financial planning tools (e.g., Pigment) and advanced Excel/Google Sheets.

Skills

• Financial modeling
• Analytics
• Communication
• Influencing
• Financial planning tools (e.g., Pigment)
• Advanced Excel/Google Sheets
• Salesforce tool experience

Location

• Austin
• Bochum
• Dubai
• Geneva
• London
• Singapore
• Tokyo
• Washington D.C.

Work Type

• Individual Contributor

Experience Level

• 7+ years of progressive finance experience

Education Level

• Bachelor's degree in Finance, Accounting, Economics, or a related field
• MBA (plus)
• CPA (plus)

About the Company

• Sonar drives the future of agent-centric software development as a leader in AI code review and verification.
• Ensures AI-generated software is reliable, secure, and maintainable.
• Integrates with major AI coding tools (Claude Code, Codex, Cursor, GitHub Copilot, Gemini, Devin).
• Helps over 75% of the Fortune 100 build trusted, reliable, compliant software.
• Customers are 44% less likely to report outages due to AI-generated code.
• Provides independent, explainable, consistent review and governance of AI-generated code for industry giants like Nvidia, ServiceNow, Booking.com, Goldman Sachs, AstraZeneca, and Ford Motor Company.
• Offers products including SonarQube, SonarQube Foundation Agent, SonarSweep, and Sonar Context Augmentation.
• Operates across global hubs in Austin, Bochum, Dubai, Geneva, London, Singapore, Tokyo, and Washington D.C.
• Guided by the CODE mindset: Committed, Obsessed with quality, Deliberate, Effective as one team.
• Over $400M in revenue with profitable, fast-paced growth, building the backbone of the AI software revolution.

Equal Opportunity

• Sonar values diversity, equity, and inclusion, believing diversity is strength.
• Committed to fostering a diverse and inclusive work environment where everyone feels valued and empowered.
• Proud to be an equal opportunity employer, welcoming all qualified applicants regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
• Accommodations available by contacting hiring@sonarsource.com.
• Employment offers are contingent upon comprehensive background checks and reference verification.
• Does not currently support visa candidates in the US.
• Applications from agencies or third-party recruiters will not be considered.