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About the Role

This position reports to the Manager of Centralized Mortgage Lending. The role focuses on maintaining Landmark Credit Union’s reputation for competitive mortgage rates and high-quality customer service. Responsibilities include originating online mortgage applications, making immediate contact with borrowers, and acting as a mortgage loan originator.

Responsibilities

• Review internet applications to determine documentation needs and accuracy of information.
• Work with members to determine needs and appropriate products.
• Assist members with in-person or phone mortgage applications, obtain credit reports, and submit necessary paperwork to mortgage processors.
• Maintain relationship with branch and attend branch meetings on a regular basis.
• Serve as the primary contact for all parties throughout the process and cross-sell other Landmark products.
• Remain informed on Landmark’s loan products, processing procedures, and underwriting guidelines.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent, or an equivalent combination of education and experience.
• Minimum of two years of lending experience.
• National Mortgage Licensing System registration (NMLS#).
• Thorough understanding of all types of mortgage products.
• Experience or proficiency in all programs and systems used for this job, including systems related to deposit and loan products.
• Possess excellent oral and written communication skills, problem-solving skills, and organizational skills.
• Ability to work independently as a valuable team member in a dynamic environment.
• Ability to use independent judgment and discretion in various situations while maintaining a high degree of confidentiality.
• Thorough understanding of company policies and procedures as they relate to this position.
• Understand and comply with all job-related State and federal laws and regulations.

Skills

• Oral communication skills
• Written communication skills
• Problem-solving skills
• Organizational skills
• Ability to work independently
• Teamwork
• Independent judgment
• Discretion
• Maintaining confidentiality
• Understanding of mortgage products
• Proficiency in relevant programs and systems
• Understanding of company policies and procedures
• Compliance with State and federal laws and regulations

Experience Level

• Minimum of two years lending experience

Education Level

• High school diploma or equivalent

About the Company

• Landmark Credit Union succeeds by prioritizing people, fostering a culture of inclusion and collaboration.
• The company supports members’ financial wellbeing, positively impacts communities, and helps associates grow their careers.
• Associates are valued for their unique qualities, enabled to reach their full potential, and recognized for their contributions.
• The company strives to empower associates to grow, succeed, feel valued, and be taken care of.

Equal Opportunity

• EEO/Veterans/Disabled