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About the Role

Richemont is seeking a highly experienced Logistics & Trade Compliance Manager to lead and optimize its end-to-end logistics function in Oceania. This critical role encompasses import/export, warehousing, transportation, and distribution, ensuring seamless operations that adapt to and support the continuous growth of the business and all Maisons. The successful candidate will be responsible for delivering qualitative, proactive, flexible, and time-effective services that consistently exceed internal standards and Maison expectations.

Responsibilities

Lead and develop a high-performing team, optimizing staffing, workload, and resource allocation to consistently meet business requirements and SLA targets.
Identify, develop individual development plans and coaching as appropriate.
Manage all transport operations including bookings, carrier management, exception handling, tracking, and ensuring timely delivery.
Maintain effective communication with carriers and Richemont brands as well as arranging ad-hoc transports for valuables and events.
Support carrier selection, implement supplier performance management, identify new transport solutions, and ensure all shipments are carried out correctly and compliantly in collaboration with local security and regional logistics office.
Responsible for all CITES administration and compliance for both Australia and New Zealand to apply for CITES Certificates at the CITES office.
Communication with CITES office where necessary.
Ensure the proper maintenance and application of buffer cites permits.
Ensure complete achieving of shipping documents for both inbound and outbound.
Responsible for all return document to regional hubs and all other relevant customs documentation for import/export activities, including creating returns and corresponding proforma invoices for return flow to regional hub in Singapore and Hong Kong.
Contact with local Richemont brands where necessary and direct point of contact with the regional hub in Singapore.
Act as a key point of contact with Australia and New Zealand customs for all queries and to visit or communicate with other Customs authorities in the region as needed.
Ensure timely and accurate submission of duty drawback claims for Oceania.
Process full transport administration for transport carriers, ensuing correct invoice booking to the correct cost allocation and support in the preparation of Transport Budget.
Responsible for correctly applying full claim management processes in collaboration with Local Finance and Security.
Maintain Richemont’s ATT certification by regularly updating the SOP applicable and keeping a regular contact with the Australian Trusted Trader on the company’s business updates.
Responsible for regulatory monitoring, and update stakeholders on changes in legislations, impact on business and operations.
Mandatory reporting/declarations to authorities, such as ABF, APCO, EPR, AICIS.
Prepare training materials and conduct annual PTC training to Maisons and RRF.
Partner with Local Brands to identify business needs, define service levels, and drive joint improvements.
Ad- hoc support for Local projects, boutique openings, integration of new activities, supplier review activities (e.g. external warehousing suppliers for non-valuables).
Act as key user for SAP upgrades as per project requirements.

Requirements

A bachelor's degree is typically required, preferably in logistics, supply chain management, business administration, or a related field.
Several years of experience in logistics and supply chain operations are essential, ideally including experience in a managerial or supervisory role.
Deep understanding of freight forwarding, transportation modes (air, ocean and ground), and customs clearance procedures is crucial.
Strong written and verbal communication skills are essential for coordinating with suppliers, customers, and internal teams.
Effective time management, organizational skills, and project management experience.
Pro-active, action-oriented, able to work independently and under pressure.
Experience with logistics software, including warehouse management systems (WMS), transportation management systems (TMS), and other relevant tools (SAP experience is an advantage).

Skills

Logistics
Supply Chain Management
Import/Export
Warehousing
Transportation
Distribution
CITES Administration
Customs Clearance
Duty Drawback
Trade Compliance
SAP
WMS
TMS
Project Management
Team Leadership
Carrier Management
Performance Management

Location

Oceania

Work Type

Full-time

Experience Level

Managerial
Supervisory

Education Level

Bachelor's degree

About the Company

Richemont is one of the world leaders in the luxury sector, with various Houses specializing in jewelry, watches and high-end accessories.
Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them.
Richemont is committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.
We value freedom, collegiality, loyalty, and solidarity.
We foster empathy, curiosity, courage, humility, and integrity.
We care for the world we live in.
Internal mobility is one of the best growth accelerators to develop within Richemont and our Maisons.
We encourage our people to be curious, drive their own career, and dream big.