Global Partner Manager at World Wide Technology Healthcare Solutions | Sydney, AUS | Rezi

Global Partner Manager at World Wide Technology Healthcare Solutions

Global Partner Manager

World Wide Technology Healthcare Solutions · Sydney, AUS

2 months ago

Global Partner Manager

World Wide Technology Healthcare Solutions · Sydney, AUS

2 months ago
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About the Role

Manage strategic technology partners, vertical markets, and partner programs consistent with WWT's go-to-market strategy. This role involves active collaboration with diverse teams to ensure the alignment of partnership objectives with WWT's overall business goals.

Responsibilities

  • Owns the partner strategy direction and ensures business plans are continuously updated with input and alignment from all relevant internal and external stakeholders
  • Understands short/long term goals of Partner Strategy; holds accountability for commitments against fiscal targets and analyzes success/completion of each goal
  • Evaluates and prioritizes new technology partnership opportunities that align with WWT's regional growth strategy and profitability objectives
  • Develops a deep understanding of WWT's go-to-market strategy across all solution areas and effectively communicates and positions WWT's competitive differentiators to partners and internal stakeholders
  • Manages partner program investments including rebates, incentives, MDF, funded headcount, and MOUs; tracks program utilization and maximizes benefit realization aligned to go-to-market priorities
  • Leads negotiation and execution of OEM reseller and distribution agreements, engaging internal legal, finance, and operations stakeholders to drive timely completion and favorable commercial outcomes
  • Tracks measurable numbers (revenue, costs, budgets, payments, distribution) — communicates/adjusts as necessary
  • Understands and communicates overall requirements & expectations of Partner (KPIs, Metrics, Activities, etc.) to relevant internal stakeholders
  • Collaborates continuously with the Global Engineering, Sales Organization, Business Development, Partner Operations, and Corporate Marketing teams
  • Plans, co-leads, and presents results of Quarterly Business Reviews, reporting progress on business plan objectives and recommending actions to leadership
  • Manages preferred distributor relationships within their assigned market, including OEM-distributor routing decisions, commercial term negotiations, and distributor performance tracking
  • Maintains the local OEM-distributor capability matrix, ensuring sourcing routes and partner assignments are accurate and current
  • Manages distributor and OEM onboarding within their market, including partner program applications, compliance vetting, and local entity and import requirements
  • Supports continuous improvement of OEM and distribution partner operational processes in-market, contributing to regional operations efficiency and scale
  • Supports partner enablement activities including training, certification, and onboarding to ensure effective solution delivery to WWT customers
  • Creates best practices and associated content and presents concepts to peers in team meetings

Requirements

  • Senior level: 10+ years of proven experience, with a track record of managing high-impact global partnerships and driving strategic growth.
  • Manager level: Minimum of 4 years of progressive experience in partner management or a related field.
  • Prior experience in Project or Program Management is preferred

Skills

  • Establish and maintain top-level relationships with OEM and Provider Partner leadership teams
  • Deep understanding of partner tiering requirements, partner competency programs, and technical certification programs
  • Proven successful partner management experience with a Technology company or Technology channel partner company
  • Strong executive relationship building skills
  • Experience managing distribution partners including commercial negotiation, agreement coordination, and performance accountability
  • Ability to work under uncertainty and incomplete data sets
  • Strong organizational and communication skills (written, verbal, presentation)
  • Strong project management skills with ability to simultaneously manage multiple projects
  • Experience with cyber security, AI, networking, cloud, data center markets/ecosystem would be an advantage

Location

  • Up to 30% travel — Domestic, Regional or International

Experience Level

  • Senior level: 10+ years
  • Manager level: 4+ years

Education Level

  • Bachelor's Degree in a related field (required)
  • Master's Degree in a related field (preferred)
  • A combination of education, training and experience may be considered in lieu of a degree

Benefits

  • Health and Wellbeing: Combined Health Insurance, Employee Assistance Program, Wellness program
  • Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement
  • Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement

About the Company

  • The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best.
  • We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!