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About the Role

Netflix is expanding its ads plan globally and is seeking a Senior Account Manager in Berlin to be instrumental in shaping this evolving business area. This role will lead the pre-to-post sale campaign execution workflow as a strategic partner to Netflix Sales Partners for agencies and clients in Belgium.

Responsibilities

• Manage top and strategic accounts in partnership with the Sales team, driving revenue growth.
• Lead and maintain training materials for the Account Management organization, build templates, and train new Account Managers.
• Serve as the first point of escalation for Account Managers on the team.
• Assist managers and partner with Sales Enablement in developing and enhancing new products, improving processes, and running projects.
• Act as a Subject Matter Expert (SME) for their assigned Country, Market, or Agency Hold Co.
• Partner with the aligned Sales Manager and/or Sr. Sales Partners to understand client goals and deliver excellent customer service.
• Host weekly Pipeline & Pacing meetings with Sales Partners to align on upcoming launches and active campaign performance.
• Lead strategic media planning for key accounts and contribute to RFP responses regarding campaign packaging, pricing, and targeting.
• Host campaign kick-off meetings and gather campaign launch assets from clients.
• Partner with cross-functional teams on the production of custom creative assets.
• Collaborate with Account Managers in other regions to share learnings and best practices.
• Work closely with Campaign Management and Ad Operations for order implementation and technical troubleshooting.
• Oversee the delivery performance of Ad Campaigns and partner with clients on optimization tactics.
• Provide clients with campaign performance reports, including post-campaign wrap reports.
• Navigate campaign escalations and contribute to long-term solutions.
• Maintain an in-depth understanding of ad products, sponsorship offerings, targeting capabilities, and ad policies.
• Build SME capabilities in specific areas and provide detailed information on topics as required by managers.
• Contribute to the monthly billing and invoicing process with clients and finance.
• Establish strong working relationships with client and agency partners, aligning with the sales strategy of the market or book of business.

Requirements

• 5+ years of experience in Account Management and/or Sales Planning functions in the digital media industry, with a focus on video advertising.
• Excellent verbal and written communication skills in English and German.
• Experience working in Sales Operation systems (CRM, OMS, Ad Servers).
• Knowledge of digital media sales and marketplaces including Direct IO, Programmatic Guaranteed and PMP advertising.
• Strong analytical and strategic thinking abilities with the ability to make data digestible for cross-functional stakeholders.
• Proven project management skills with the ability to multitask and manage requests from various stakeholders.
• Familiarity with Advertising Research and Verification vendors like Nielsen, ComScore, Moat, Integral Ad Science, DoubleVerify, Kantar, etc.

Skills

• Video advertising
• CRM
• OMS
• Ad Servers
• Direct IO
• Programmatic Guaranteed
• PMP advertising
• Analytical thinking
• Strategic thinking
• Project management
• Multitasking
• Advertising Research
• Advertising Verification

Location

• Berlin

Work Type

• Full-time

Experience Level

• Senior

About the Company

• Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages.
• Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.
• Starting in 2027, Netflix’s ads plan will expand to several new countries, including Ireland, Austria, Switzerland, Poland, Denmark, Sweden, Norway, the Netherlands and Belgium, giving members more plan options and advertisers more opportunities to reach our audience.

Equal Opportunity

• Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
• We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.