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Responsibilities

• Show hospitality to team members and guests.
• Become an expert on the Shinola brand and products.
• Connect guests with products.
• Build in-store relationships through meaningful guest outreach.
• Learn new technologies like Salesforce, Microsoft Outlook & Teams, Zipline.
• Maintain a clean, presentable, and stocked store.
• Abide by Time & Attendance policies and procedures.
• Abide by Standards of Conduct and Ethics, and all policies and procedures.

Requirements

• Must be 18+ years old.

Skills

• Desire to work with joy and humility.
• Determination to build the next great American brand.
• Commitment to delivering a consistent, quality guest experience.
• Passion for people and helping others.
• Flexibility and adaptability in a high-change environment.

Work Type

• Full-time
• Part-time Regular

Salary/Compensations

• Starting at $19.18 - $21.25 per hour.
• Potential monthly bonus based on store financial performance.
• Employee hiring referral bonus.

Benefits

• Paid Corporate Holidays (for Full-time team members only).
• Paid Vacation days (accrued, for Full-time team members only).
• Paid Float days (for Full-time team members only).
• Medical (for Full-time and Part-time Regular team members only).
• Dental (for Full-time and Part-time Regular team members only).
• Vision (for Full-time and Part-time Regular team members only).
• 401k with company match.
• Employee assistance program.
• Pet Insurance.
• Merchandise discounts.
• Complimentary employee watch.

About the Company

• Shinola makes beautiful, enduring, handcrafted goods built to be lived in, worn out, and well loved.
• Thoughtful craftsmanship, timeless design, and spirited stories inspire customers to live well.
• Employees are key stakeholders, impacting the company's vision and direction.
• Founded in 2011, Shinola is a Detroit-based luxury design brand committed to crafting lasting products.
• Committed to creating high-quality manufacturing jobs, operating the first at-scale watch factory in the US in 50 years.
• Team of artisans handcrafts premium leather goods, jewelry, and more, celebrating thoughtful design and industry beauty.
• Retail locations showcase commitment to quality, manufacturing, and design by connecting guests to products.

Equal Opportunity

• Shinola is an Equal Opportunity Employer (EOE).
• Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.
• Assistance or accommodation during the application process due to a disability is available upon request.
• No applicant will be penalized for requesting assistance.