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About the Role

As a senior member of the Product Design team, you will help redefine what’s possible with how the world experiences the internet. You will focus on translating complex business problems into highly-intuitive design solutions and act as the user advocate throughout the product development life cycle. You will drive design strategy for our products, working closely with Product Management, UX Research, Engineering, and Client Services to bring world-class experiences to Fastly customers. You possess a strong passion for understanding users and building products that empower them to build fast, secure applications.

Responsibilities

Partner with Product Management and UX Research to identify and ideate design solutions to meet customer expectations and business requirements.
Translate design solutions into navigation flows, wireframes, visual designs, and interactive prototypes.
Continuously iterate designs to improve the user experience.
Partner with Engineers to evaluate design alternatives, ensure technical feasibility, and reuse established interaction patterns and UI components.
Plan and conduct user research, including usability testing, contextual interviews, task analysis, and surveys.
Share research findings in presentations.
Improve the design system by recommending new patterns and standardized practices.
Stay current with design community advances in tools and processes, recommending improvements to Fastly processes.
Provide mentorship and design guidance to product design team members.
Lead workshops in design thinking, customer journey mapping, and brainstorming sessions with Product, UX Research, Client Services, and Engineering teams.

Requirements

7+ years experience designing workflows and interfaces for enterprise web applications.
Strong design portfolio demonstrating end-to-end design solutions and intuitive interfaces.
Effective communicator and problem solver, capable of presenting user research and design solutions in company-wide meetings.
Skilled at explaining design intentions to cross-functional teams and incorporating feedback.
Experience with user research methodologies and usability testing tools, including collecting design feedback.
Expert proficiency with Figma, Adobe CC, Claude Code, or similar design and prototyping tools.
Experience working with SaaS enterprise software for technical users.
Experience designing for WCAG accessibility standards.
Experience writing HTML/CSS/Javascript code by hand.

Skills

Designing workflows and interfaces
End-to-end design solutions
Intuitive interface design
Effective communication
Problem solving
User research methodologies
Usability testing
Figma
Adobe CC
Claude Code
WCAG accessibility standards design
HTML/CSS/Javascript coding
Design thinking
Customer journey mapping
Brainstorming

Location

San Francisco, CA
Denver, CO
New York, NY
Remote within the US

Work Type

Onsite
Remote
Core business hours availability
Travel as required

Experience Level

7+ years experience

Salary/Compensations

Estimated salary range: $155,370 to $186,444
Eligible to participate in Fastly’s equity and discretionary bonus programs.

Benefits

Comprehensive medical, dental, and vision insurance
Family planning support
Mental health support
Employee Assistance Program
Life, Disability, and Accident Insurance
Flexible Vacation policy
Up to 18 days of accrued paid sick leave
401(k) including company match
Employee Stock Purchase Program
12 paid local holidays (for 2026)
12 paid company wellness days (for 2026)

About the Company

Fastly helps people stay better connected with the things they love.
Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing applications at the edge of the Internet.
The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development.
Fastly’s customers include GitHub, Yelp, Paramount, and JetBlue.
Building a more trustworthy Internet.
Fastly is a small company with a big reach, impacting a tremendous user base and supporting open source projects.
Values diversity and is committed to an inclusive environment where employees feel comfortable and successful.
Composed of passionate individuals with diverse interests and backgrounds.

Equal Opportunity

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, qualified applicants with arrest and conviction records will be considered for employment.
Fastly is committed to ensuring equal employment opportunity and providing a safe, welcoming work environment free of discrimination and harassment.
Employment decisions are based on business needs, job requirements, and individual qualifications.
All qualified applicants receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly provides reasonable accommodations for applicants and employees with disabilities.
For reasonable accommodation in the job application or interview process, to perform essential job functions, or to receive other employment benefits, contact your Recruiter or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901.