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About the Role

We're looking for a Product Manager II to join our Wholesale Network team. You will own the insights and analytics features for our Wholesale Network and NuORDER platform; the tools that help brands and retailers understand how their businesses are performing and where to grow. This is a high-visibility role with direct influence on network health, brand retention, and the value proposition of Lightspeed's wholesale ecosystem. The ideal candidate thinks rigorously about data, builds strong relationships with customers and internal teams, and knows how to turn complex signals into clear product direction. You will work closely with engineering, design, data, and go-to-market partners to deliver analytics capabilities that matter to the people using them every day. If you are a dedicated problem-solver ready to make a meaningful impact at scale, this role is for you.

Responsibilities

Define and prioritize: Own and drive the product strategy for wholesale insights and analytics, connecting your roadmap to measurable outcomes for brands, retailers, and the network.
Discover and validate: Conduct ongoing discovery with brands and retailers to understand how they measure performance, where current reporting falls short, and what decisions they need better data to make.
Translate complexity: Work closely with engineering and data teams to translate complex data models and reporting requirements into clear, well-scoped product direction.
Measure and iterate: Define success metrics for every initiative, measure outcomes after launch, and use evidence to inform what comes next.
Partner across the business: Collaborate with go-to-market, customer success, and strategic brand partners to ensure insights features are adopted, understood, and driving value.
Work across the platform: Identify and manage dependencies with adjacent product surfaces, including platform data infrastructure, the buyer experience, and AI-powered wholesale capabilities.
Raise the bar: Contribute to broader team and organizational objectives beyond your immediate squad.

Requirements

3+ years of product management experience, with a track record of delivering data-driven or analytics-facing products in a B2B SaaS environment.
Strong analytical thinking, including comfort working with KPIs, data models, and product metrics to validate hypotheses and inform decisions.
Experience conducting customer discovery (interviews, surveys, usability sessions) and translating qualitative and quantitative feedback into product direction.
Demonstrated ability to collaborate effectively with engineering, design, data, and go-to-market teams in a cross-functional, distributed environment.
Strong prioritization skills and comfort making tradeoffs with incomplete information.
Clear written and verbal communication, with the ability to tailor messages for technical teams, senior stakeholders, and customers alike.
Familiarity with Agile product development practices and modern product tooling.
Experience building or owning reporting, BI, or dashboard products.
SQL proficiency or hands-on experience working with data teams on data models and pipelines.
Understanding of wholesale, retail, or merchandising workflows; how brands sell to retailers and how buyers make purchasing decisions.
Familiarity with AI or recommendation system concepts as applied to business intelligence or analytics products.

Skills

Product Management
Data Analysis
Customer Discovery
Cross-functional Collaboration
Prioritization
Communication
Agile Methodologies
Reporting
BI Tools
SQL
Wholesale Workflows
Retail Workflows
Merchandising Workflows
AI Concepts
Recommendation Systems

Location

Remote

Work Type

Fully Remote
Full-time

Experience Level

Product Manager II

Salary/Compensations

115,000 TO 130,000 CAD

Benefits

Lightspeed equity scheme
Flexible paid time off policy
Extended healthcare benefits
Health and wellness benefit of $500 per year
Mental health online platform and counseling & coaching services
Paid leave and assistance for new parents
LinkedIn Learning license
Volunteer day
Medical insurance
Dental insurance
Wellness insurance
Life insurance
Disability insurance
RRSP plan and match
Paid parental leave top-up
Paid time off

About the Company

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

Equal Opportunity

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.