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About the Role

At Omnicell, we’re transforming medication management by building a unified, cloud‑based platform that connects automated dispensing cabinets, mobile workflows, and AI‑powered intelligence into a single, cohesive ecosystem. Our work directly impacts clinicians, pharmacists, and patients—helping healthcare teams work safer, faster, and smarter every day. As a Senior Product Designer, you’ll design beyond screens. You’ll shape end‑to‑end journeys across cloud, mobile, and device experiences, partner deeply with product and engineering, and use AI‑assisted tools to move from insight to working prototype faster than traditional design processes allow. If you’re excited to replace static specs with interactive, testable solutions—and bring consumer‑grade usability to healthcare—this role was built for you.

Responsibilities

Own the full design arc from discovery through validated, code-backed prototypes, delivering outcomes that improve clinical workflows, product adoption, and business performance.
Lead end-to-end journey design, accounting for system states, edge cases, error handling, and recovery paths.
Deliver interactive, high-fidelity prototypes (using tools such as Figma Make, vibe-coding environments, or equivalent) as the primary design artifact.
Translate patterns and interactions from adjacent industries (fintech, retail, consumer tech) into healthcare-appropriate solutions that meet regulatory and clinical constraints.
Contribute to and evolve Omnicell’s design system, including tokens, components, and usage guidelines across cloud, mobile, and device surfaces.
Use AI daily as a design partner for ideation, layout exploration, content generation, research synthesis, and code-assisted prototyping.
Apply clear quality criteria to evaluate AI outputs, refining or rejecting suggestions based on user needs, business goals, and technical feasibility.
Explore and prototype AI-enabled experiences such as adaptive interfaces, intelligent workflows, and data-driven recommendations.
Facilitate cross-functional design sprints and workshops with Product Management, Engineering, and clinical subject-matter experts.
Operate within durable product triads (Designer + PM + Engineering Lead), focused on shipping outcomes.
Influence decisions beyond your immediate team by clearly articulating trade-offs, presenting rationale, and building alignment across stakeholders.
Lead discovery and validation efforts through journey mapping, ethnographic research, and user interviews with pharmacists, clinicians, and operations teams.
Apply methods from service design, behavioral science, and operations research to deeply understand complex pharmacy and medication workflows.
Tie design decisions to measurable outcomes such as adoption, task-time reduction, NPS, and operational efficiency.
Monitor competitive and market trends to inform differentiation and platform-level design strategy.
Coach peers through regular feedback, documented best practices, and shared craft playbooks that scale team impact.
Challenge assumptions, lead retrospectives, and drive process improvements when evidence calls for change.
Build trusted partnerships with product, engineering, and clinical teams to solve complex problems together.
Elevate the quality of design thinking across teams through strong rationale, clear storytelling, and bold exploration.
Continuously grow your craft while actively mentoring others and contributing to shared standards.
Take ownership of outcomes, prioritize effectively, and move ideas from insight to shippable solutions.
Drive meaningful improvements in healthcare experiences by challenging assumptions and designing for real-world use.

Requirements

7+ years of product design experience delivering complex, multi-workflow systems in healthcare, enterprise SaaS, or similarly regulated domains.
A portfolio that emphasizes interactive prototypes, demonstrating end-to-end journeys, systems thinking, and measurable user or business impact.
Advanced proficiency in Figma, including AI-assisted capabilities (e.g., Figma Make), with comfort using code-backed prototyping or vibe-coding tools.
Proven experience integrating AI into your design workflow beyond copywriting, partnering with AI for research synthesis, strategic exploration, and prototyping.
Strong facilitation and storytelling skills, with the ability to present to leadership and influence cross-functional teams without formal authority.
Experience designing across cloud, mobile, and hardware-adjacent interfaces within a shared ecosystem.
Background in healthcare, clinical workflows, or regulated product environments.
Familiarity with service design or systems-level design methodologies.
Education in design, HCI, psychology, or a related field, or equivalent practical experience.

Skills

Figma
AI-assisted capabilities (e.g., Figma Make)
Code-backed prototyping
Vibe-coding tools
Facilitation
Storytelling
Journey mapping
Ethnographic research
User interviews
Service design
Behavioral science
Operations research
Systems-level design methodologies

Location

Remote - Mainland USA

Work Type

Remote

Experience Level

Senior
7+ years of product design experience

Education Level

Education in design
Education in HCI
Education in psychology
Education in a related field
Equivalent practical experience

About the Company

Omnicell is transforming medication management by building a unified, cloud-based platform that connects automated dispensing cabinets, mobile workflows, and AI-powered intelligence into a single, cohesive ecosystem.
Our work directly impacts clinicians, pharmacists, and patients, helping healthcare teams work safer, faster, and smarter every day.
Since 1992, Omnicell has been committed to transforming pharmacy care through outcomes-centric innovation designed to optimize clinical and business outcomes across all settings of care.
We strive to be the healthcare provider’s most trusted partner by our guiding promise of “Outcomes. Defined and Delivered.”
Our comprehensive portfolio of robotics, smart devices, intelligent software, and expert services is helping healthcare facilities worldwide to improve business and clinical outcomes as they move closer to the industry vision of the Autonomous Pharmacy.
Our guiding principles include: Passionate Transformers, Mission Driven, Entrepreneurial spirit, Relationships Matter, Intellectually Curious, and Doing the Right Thing.
We are deeply committed to Environmental, Social, and Governance (ESG) initiatives, focusing on creating an inclusive culture and a healthier world.
This includes Employee Impact Groups, learning and well-being programs, and prioritizing sustainability in our operations.
Join us in transforming the pharmacy care delivery model, making patient care safer and smarter for all.

Equal Opportunity

Omnicell is dedicated to fostering an inclusive workplace, welcoming applications from all individuals, valuing a wide range of perspectives and backgrounds.
As an equal opportunity employer, we do not discriminate based on race, gender, religion, sexual orientation, gender identity, national origin, veteran status, or disability.
We are committed to making our recruitment process accessible to everyone, offering support and reasonable adjustments for individuals with disabilities during our hiring process.
If you need assistance, please contact us at Recruiting@omnicell.com.
Respect for privacy and confidentiality is paramount; we adhere to strict policies to prevent discrimination or retaliation against those who engage in open conversations about compensation.
Employees privy to compensation information as part of their job role are expected to maintain confidentiality, except in specific circumstances outlined by law.