About the Role
Drive member satisfaction by providing exceptional customer service through maintenance and cleaning tasks to maintain a healthy, clean, and orderly facility.
Responsibilities
- Clean and dust walls, mirrors, countertops, glass, and windows.
- Sweep, mop, scrub, and vacuum all club areas including locker rooms, weight area, cardio, office space, hallways, and stairs.
- Clean and dust all weight and cardio equipment.
- Restock supplies.
- Empty club garbage and recycling containers.
- Complete assigned daily and weekly scope of work.
- Perform assigned special cleaning projects.
- Clean and maintain wet areas of the club, including pool deck, pool vacuuming, steam room, sauna, and regular pool chemical testing, if applicable.
- Perform minor cosmetic equipment repair such as rust removal, touch-up paint, and re-labeling.
- Partner with Facility Technician for equipment cleaning duties as outlined in the preventative maintenance guide.
- Perform minor painting as approved by General Manager and Facilities Technician.
- Use janitorial supplies according to product labels and club manuals.
- Report all newly identified facility maintenance issues via Service Channel.
- Report member complaints to the General Manager.
Requirements
- Ability to stand, walk, and use hands and arms.
- Ability to climb, balance, stoop, kneel, crouch, or crawl.
- Ability to regularly lift up to 25 pounds.
- Ability to occasionally lift up to 100 pounds.
- Ability to communicate with internal and external members via telephone.
- Ability to use cleaning chemicals, ladders, and cleaning utensils.
- Ability to work in an environment with moving mechanical parts.
- Ability to work in an environment with occasionally loud noise levels.
Skills
- Cleaning practices and procedures
- Ability to understand and follow written instructions
- Effective verbal and written communication skills
- Ability to work independently without supervision
- Attention to detail
- Ability to establish and maintain cooperative working relationships
Location
- Travel from club to club may be required
Experience Level
- Six months of janitorial experience
Education Level
- High School Diploma
- General Education Diploma (GED)
