About the Role
Responsible for providing and maintaining effective customer service and satisfaction; provide information to resolve customer shipment related issues; interact with management and personnel to establish service criteria and meet customer requirements.
Responsibilities
- Process Customs brokerage for air and ocean shipments
- Perform data entry and processing of various import related documentation for submission to U.S. Customs and PGA’s (participating Government Agencies)
- Follow up on Customs matters and resolve problems
- Answer customer and inter-company inquiries
- Handle remote filings
- Classify goods in the harmonized tariff schedule (broad range of commodities)
Requirements
- Ability to work in a high pressure environment
- Must be detailed oriented
- Must be a team player
Skills
- Good communication skills (verbal and written)
- Proficient in Windows and Microsoft Office Suite
- Knowledge of Customs Brokerage software
- Experience working with Cargowise is a plus
Experience Level
- A minimum of 3 years of experience in Customs Brokerage for both air and ocean shipments
Education Level
- High school diploma or equivalent
- Customs Brokerage license is a plus
About the Company
- Alba Wheels Up is a premier Customhouse broker and Freight Forwarder.
- Alba Wheels Up is recognized for expertise in handling Wearing apparel, Perishable, Electronics, and Marble & Stone sectors.
- Our Global network provides true door-to-door service and supply chain management.
- Our advanced transport management platform ensures visibility of client's freight.
- Team members are encouraged and supported to obtain career and personal goals in world-class facilities.
Equal Opportunity
- Alba Wheels Up International is an Equal Opportunity Employer
