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About the Role

Clio is seeking an Account Executive to join our closing team in Sydney, reporting to our Senior Sales Manager for APAC. This is Clio's first role in the region dedicated to upsell and cross-sell, making it a rare opportunity to build the playbook and set the standard for customer growth across APAC. The Customer Sales team in APAC is focused on helping legal professionals get the most from Clio's all-in-one product ecosystem. As an Account Executive, you'll serve as a trusted advisor to existing customers, guiding them toward greater efficiency and better client service. You'll own the upsell and cross-sell motion for APAC, working across our full suite of solutions including our core platforms and our AI offering Clio Manage AI. Your role involves proactively uncovering customer needs, demonstrating the value of our integrated technology, and delivering tailored solutions to their most complex challenges. You'll work cross-functionally with marketing, sales, product, customer success, and partnerships teams to drive customer growth and satisfaction across the region.

Responsibilities

Leading upsell and cross-selling across Clio's full suite of solutions for APAC customers
Converting qualified opportunities through phone, email, and product demonstrations
Using Salesforce to prioritise, organise, and manage qualified leads and opportunities
Tracking key metrics including qualified lead volume and conversion rates across the funnel
Collaborating with Support, SDRs/BDRs, Customer Success Managers, and Sales Engineers to deliver solutions
Forecasting, negotiation, and deal closure
Developing business cases for customers
Identifying expansion opportunities within existing customer accounts

Requirements

Minimum 4 years of sales experience, including closing deals
3 years of experience in SaaS or technology
Experience managing complex deal cycles with high-value customers
Knowledge of and passion for cloud-based technology
Experience running product demonstrations
A competitive mindset and cold calling skills
A coachable, collaborative approach
Ability to advocate for clients, passing feedback and feature requests to product teams and facilitating conversations around potential enhancements
Experience developing and executing strategic account plans to drive client satisfaction, retention, and growth
Familiarity with tools such as Salesforce, Salesloft, ZoomInfo, or Sales Navigator is a plus
A genuine interest in using AI to improve your craft

Skills

Salesforce
Salesloft
ZoomInfo
Sales Navigator
AI

Location

Sydney

Work Type

Hybrid

Experience Level

Minimum 4 years of sales experience
3 years of experience in SaaS or technology

Salary/Compensations

Expected salary range: $101,700 to $127,100 to $152,500 AUD
Expected new hire commission range: $101,700 to $127,100 to $152,500 AUD
Commission earnings are uncapped

Benefits

Competitive, equitable salary
Top-tier health benefits
Flexible time off policy, with an encouraged 20 days off per year
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

About the Company

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations.
At Clio, we are on a mission to transform the legal experience for all.
As the world's leading provider of cloud-based legal software, we provide lawyers with low-barrier, affordable solutions to manage and grow their firms more effectively, more profitably, and with better client experiences.
Through the cloud, we believe that we can help create a more inclusive legal community and a more equitable legal system.
We are an award-winning team that has been recognized as one of Canada’s Best Managed Companies, Canada’s Most Admired Cultures and has topped Fast Company’s list of Most Innovative Companies.
In line with our mission, we’ve been up to some big things, including becoming a multi-product company, launching a $1 million COVID-19 Legal Relief Initiative, and most recently, securing a US$110M Series E funding round and a USD $1.6B valuation.
This is a historic moment in the growth of legal technology!
As the first legal practice management unicorn globally, and one of only a handful of Canadian unicorns, this is only the beginning.
If you’ve ever wanted to do the best work of your career, while having a meaningful impact in the lives of others, then Clio is the place for you.

Equal Opportunity

Our team shows up as their authentic selves, and are united by our mission.
We are dedicated to diversity, equity and inclusion.
We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from.
We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation.
We are committed to equal employment and we encourage candidates from all backgrounds to apply.
Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.