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About the Role

Wild Bill's Tobacco offers a motivating career opportunity in a fun and relaxed environment. As the 2nd largest tobacco and vape chain, the company values internal promotion and provides a career path, not just a job.

Responsibilities

• Provide excellent customer service, including greeting customers, answering phones, and assessing needs.
• Answer questions and resolve customer inquiries and concerns.
• Build customer relationships to suggest products.
• Meet or exceed sales goals.
• Participate in product knowledge training to become an expert.
• Participate in marketing efforts to promote the brand and solicit new business.
• Assist with all retail store functions in compliance with company policies.
• Ensure a clean, well-stocked store.
• Follow all company policies and procedures.
• Travel within a 15-mile radius from the home store for shift coverage.
• Collaborate with store management on opening, closing, and operating the retail facility, including cash handling, inventory, and deposits.
• Complete accurate paperwork and transactions according to company policies.
• Maintain store appearance, back room, restrooms, and individual work area.
• Build customer confidence by providing a comfortable and simple experience.
• Assist with other tasks, duties, or projects as assigned.
• Open and close the store, including locking doors and setting the alarm.
• Work shifts ranging from 4 to 12 hours standing on the sales floor.
• Ability to twist, bend, squat, lift, and reach overhead.
• Ability to lift up to 50 lbs.

Requirements

• High school diploma or equivalent.
• Minimum age of 21 years.
• Experience in retail environments and customer service.
• Professional, energetic, and positive attitude.
• Excellent written, verbal, and interpersonal communication skills.
• Flexible scheduling availability.

Skills

• Customer service
• Sales
• Product knowledge
• Brand promotion
• Cash handling
• Inventory management
• Written communication
• Verbal communication
• Interpersonal communication

Work Type

• Full-time
• Flexible schedule

Experience Level

• Experience in retail environments and customer service

Education Level

• High school diploma or equivalent

Benefits

• Health insurance (full-time after 60 days)
• Dental insurance (full-time after 60 days)
• Vision insurance (full-time after 60 days)
• Life insurance (full-time after 60 days)
• Flexible work schedule
• Discounts on store products
• Development and growth opportunities
• Merit increases for full-time employees bi-annually
• Spiffs (commission)
• Recognition program

About the Company

• Wild Bill's Tobacco is the 2nd largest tobacco and vape chain in the nation.
• Operates over 200 locations.
• Employs over 900 individuals.
• Strongly believes in promoting from within.
• Committed to offering career opportunities.