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About the Role

The Roadmap Planning & Program Management team sits at the intersection of strategy and execution, planning and delivering the company’s priority products while providing executives visibility and input for bi-annual releases. This role drives impact on the company roadmap and scales product-focused program management, fostering cross-functional collaboration across design, product marketing, engineering, supply, marketing, operations, and other teams. Program Managers improve the quality and velocity of work across cross-functional teams by acting as a "force multiplier," bringing clarity, diving into details, and communicating clearly. Success is defined by critical thinking, attention to detail, big-picture perspective, and influencing key stakeholders.

Responsibilities

Partner with engineering, product marketing, design, community support, and other cross-functional teams to deliver high-quality software product programs on schedule.
Understand dependencies across functions to optimize the overall system and deliver high-quality offerings at scale.
Simplify complex information through world-class communication.
Anticipate and proactively develop risk mitigation strategies in a fast-paced environment.
Apply an experienced product mindset to connect strategy and execution.
Develop unique program plans requiring strategic thinking for each initiative.
Tailor communication style and approach across various altitudes.
Collaborate effectively with an understanding of consumer, technology, and design.
Drive issues to resolution beyond status reporting.
Understand best practices, drive improvements, and focus on simplification.

Requirements

8+ years of experience in program management, product management, or business operations managing complex software product programs end-to-end.
Strong product or technology experience, including product management or software engineering (software preferred).
Demonstrated ability to ship software products at global scale, overcoming challenges.
Critical thinking skills to develop bespoke program plans.
World-class verbal and written communication skills to simplify complex topics.
Exceptional influencing and presentation skills.
Proven ability to build strong relationships and act as a trusted agent for change with business leaders up to the executive level.
Track record of successfully managing ambitious, operationally complex projects with cross-functional teams across product development, product marketing, design, marketing, and operations.
Expertise in program management tools (e.g., Airtable, Asana, Jira, Smartsheets).
Ability to thrive in ambiguity within a fast-paced, hyper-growth organization.

Skills

Program management
Product management
Business operations
Critical thinking
Verbal communication
Written communication
Influencing
Presentation skills
Relationship building
Project management
Airtable
Asana
Jira
Smartsheets

Location

San Francisco-Bay Area, CA

Experience Level

8+ years of experience

Salary/Compensations

$176,000—$220,000 USD

Benefits

Bonus
Equity
Benefits
Employee Travel Credits

About the Company

Airbnb was founded in 2007 by two hosts in San Francisco.
Grown to over 5 million hosts, welcoming over 2 billion guest arrivals globally.
Hosts offer unique stays and experiences, enabling guests to connect with communities authentically.

Equal Opportunity

Committed to working with the broadest talent pool possible.
Believes diverse ideas foster innovation and engagement, attracting creatively-led people and developing best products, services, and solutions.
All qualified individuals are encouraged to apply.
Strives to provide a disability inclusive application and interview process.
Candidates with a disability requiring reasonable accommodation to submit an application should contact reasonableaccommodations@airbnb.com.