Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

World Relief seeks an Employment Program Specialist to provide critical services and counsel to refugees and other eligible persons for initial employment, career advancement, and job upgrade opportunities. This role supports economic self-sufficiency by preparing clients for employment, placing them in jobs, counseling on career pathways, and expanding employer networks. This is a limited-term, hybrid position until 9/30/26, contingent on funding.

Responsibilities

Connect with new employers to advocate for client hiring
Research new job opportunities beyond entry-level positions
Research vocational trainings and guide clients in career path development
Learn best practices for client employment through training attendance
Maintain regular client communication via home visits, phone calls, and office visits
Monitor files for required documents and compliance with RSS Employment Guidelines
Enter employment information into the ClientTrack database weekly
Maintain detailed and accurate case notes for all client interactions
Assist clients in developing letters of recommendation, resumes, and applications
Attend scheduled meetings and maintain regular office hours
Provide transportation to interviews, orientations, and initial employment as needed
Assist clients with employment forms, drug screening tests, and securing state documentation
Maintain open communication with current employers, reporting issues to the Program Manager
Notify Program Manager of potential new employers to foster relationships
Equip clients to conduct independent employment searches
Assist clients with job retention and upward mobility as needed
Refer clients to other programs and services as needed
Conduct and update initial employment orientation sessions for refugees

Requirements

Mature and personal Christian faith
Committed to the mission, vision, and values of World Relief
Desire to serve and empower the Church to impact vulnerable communities
Able to affirm and/or acknowledge World Relief's Core Beliefs, Statement of Faith, Christian Identity, and National Association of Evangelicals' For the Health of The Nation document
Proficient in Microsoft Office applications
Ability to work a flexible schedule including occasional early mornings, evenings, and weekends
Bachelor’s degree or at least one-year experience in an office environment
Valid Driver’s License and good driving record

Skills

Microsoft Office proficiency
Employer networking
Job market research
Vocational training research
Career path guidance
Client communication
File compliance monitoring
ClientTrack database entry
Detailed case note documentation
Resume and application development assistance
Client transportation
Employment form assistance
Drug screening test assistance
State documentation assistance
Client coaching for independent job searches
Job retention support
Upward mobility support

Location

Austin office
Hybrid

Work Type

Limited-term
Hybrid
3 days onsite
1 day work from home

Experience Level

1+ year experience in an office environment

Education Level

Bachelor’s degree

Salary/Compensations

$23 - $25 an hour

Benefits

Competitive benefits package
Employee discount program
Gold-level Cigna Healthy Workforce Designation

About the Company

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church.
Founded after World War II to respond to urgent humanitarian needs in war-torn Europe.
For 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.
Organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

Equal Opportunity

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Proud to be an EEO/AA employer M/F/D/V.
Maintains a drug-free workplace and performs pre-employment substance abuse testing.
Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.