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About the Role

A dominant, high-growth player in the global data center and technology infrastructure market seeks a Director, Strategic Accounts to lead a critical commercial function within its Business Development organization. The company is internationally recognized for supporting enterprise, cloud, AI, and high-performance computing environments with advanced infrastructure solutions for major technology customers. This role involves developing and executing strategic account growth plans across enterprise customers, cloud service providers, and channel partners. As a senior commercial leader, the Director will manage executive-level client relationships, lead a multi-disciplinary team, influence cross-functional priorities, and drive long-term revenue expansion across a complex global customer base. This position is ideal for a leader with deep experience in strategic account management, enterprise sales leadership, channel partner development, and data center infrastructure.

Responsibilities

Own strategic direction, commercial performance, and long-term growth for global enterprise accounts and channel partners.
Develop and execute account strategies to achieve double-digit year-over-year revenue growth across cloud, enterprise, and technology infrastructure customers.
Lead executive-level customer relationships and serve as the primary commercial sponsor for strategic accounts.
Oversee commercial aspects of customer programs, including pipeline management, product forecasting, pricing strategy, schedules, escalations, and new product development support.
Build, lead, and develop a high-performing team of account leaders and technical pre-sales professionals.
Provide leadership to Key Account Managers for pipeline expansion and product portfolio sustainment with major technology customers.
Oversee Technical Sales Engineers supporting pre-sales and proposal processes, ensuring rapid response and high-quality technical information.
Ensure team adherence to sales processes, account planning standards, and commercial operating discipline.
Act as the internal voice of the customer, integrating client priorities and market feedback into business decisions and product direction.
Partner with Marketing to develop high-impact sales collateral, proposals, and customer-facing materials.
Collaborate cross-functionally with Product, Engineering, and internal stakeholders to maintain deep knowledge of company hardware and service offerings.
Support the review and negotiation of customer agreements, commercial terms, and strategic contracts.
Contribute market intelligence, account insight, and growth recommendations to senior leadership.
Ensure adherence to company policies, procedures, and business standards.
Travel internationally as required, approximately 20% or more.

Requirements

Bachelor’s degree in Engineering, Business Administration, Commerce, or a related field.
8+ years of experience in complex, multi-stakeholder enterprise account management, strategic sales, or commercial leadership supporting large IT or technology organizations.
5+ years of experience leading teams of 10 or more, including direct people leadership and cross-functional contributors.
Demonstrated success in developing and executing strategic business plans that drive sustained revenue growth and long-term customer partnerships.
Strong commercial acumen, with experience managing forecasts, pricing, customer escalations, and complex account planning processes.
Knowledge of data center, enterprise IT, and digital infrastructure markets.
Strong executive presence and ability to influence senior stakeholders internally and externally.
Ability to balance strategic thinking with disciplined operational execution in a fast-paced, high-growth environment.
Experience working with hyperscale data centers, cloud service providers, or large enterprise infrastructure customers.
Familiarity with data center cooling strategies or adjacent thermal and infrastructure technologies.
Experience leading teams that include both commercial account leaders and technical pre-sales resources.
Strong background in B2B technology sales, channel partnerships, and customer lifecycle growth.

Skills

Strategic account management
Enterprise sales leadership
Channel partner development
Data center infrastructure knowledge
Commercial acumen
Forecast management
Pricing strategy
Customer escalation management
Complex account planning
Executive presence
Stakeholder influence
Strategic thinking
Operational execution
B2B technology sales
Channel partnership management
Customer lifecycle growth
Data center cooling strategies
Thermal and infrastructure technologies

Experience Level

8+ years in complex, multi-stakeholder enterprise account management, strategic sales, or commercial leadership supporting large IT or technology organizations.
5+ years leading teams of 10 or more, including direct people leadership and cross-functional contributors.

Education Level

Bachelor’s degree in Engineering, Business Administration, Commerce, or a related field.

Benefits

Competitive compensation
Comprehensive health benefits starting on day one
Paid vacation
Flex days
Company-wide holiday shutdown
Casual yet professional work environment
Retention-focused rewards, including additional vacation and monetary recognition tied to tenure
Company-funded retirement contributions

About the Company

A dominant, high-growth player in the global data center and technology infrastructure market.
Internationally recognized for supporting enterprise, cloud, AI, and high-performance computing environments with advanced infrastructure solutions.
Serves some of the world’s largest technology customers.
Globally recognized and highly profitable technology infrastructure company.
Experiencing rapid international growth.
Features a collaborative, fast-paced culture centered on innovation, accountability, and customer impact.