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About the Role

The Food & Beverage Manager delivers seamless service, sophisticated presentation, and exceptional operational execution across restaurant and In-Room Dining, ensuring elegance, precision, and genuine hospitality. This role oversees daily F&B operations, maintaining elevated service standards, operational excellence, and fiscal responsibility, partnering with leadership to drive revenue, enhance guest engagement, and cultivate a high-performing team.

Responsibilities

Lead day-to-day management of Restaurant and In-Room Dining service operations.
Ensure refined service choreography and seamless coordination between front and back of house.
Maintain exceptional standards of cleanliness, ambiance, and presentation reflective of Sofitel’s luxury positioning.
Support development and execution of the annual budget, business plan, and forecasts.
Drive revenue optimization through cost control, labor management, and performance analysis.
Maximize in-house capture and local market share through strategic outlet positioning.
Uphold Sofitel brand standards and ensure compliance with all corporate SOPs and LSOPs.
Ensure adherence to all federal, state, and local safety and sanitation regulations.
Protect hotel assets through proactive oversight of equipment and facility maintenance.
Collaborate on menu development, seasonal promotions, and curated experiences.
Execute brand-aligned programming and activations that enhance the hotel’s culinary identity.
Contribute to marketing initiatives that position outlets as sophisticated destinations within Midtown Manhattan.
Recruit, train, mentor, and develop staff.
Conduct performance evaluations and coaching conversations.
Foster a culture of accountability, empowerment, and luxury service excellence.
Address colleague relations matters with fairness and professionalism.
Anticipate guest needs and resolve concerns with discretion and grace.
Analyze guest feedback and market trends to continuously elevate the dining experience.
Champion service personalization to cultivate loyalty and repeat visitation.
Promote and support accident prevention and safety initiatives.
Participate in hotel task forces and cross-functional committees.
Represent the hotel in task force assignments as required.

Requirements

Bachelor’s degree in Hospitality Management or related field preferred, or equivalent professional experience.
2–3 years of progressive Food & Beverage leadership experience within a luxury hotel or fine dining environment.
Advanced knowledge of Food & Beverage operations within a luxury setting.
Strong financial acumen and operational analysis skills.
Exceptional communication and interpersonal skills with the ability to influence and lead.
Ability to manage complex operational challenges with poise and decisiveness.
Flexible schedule including evenings, weekends, and holidays as business demands.

Skills

Advanced knowledge of Food & Beverage operations within a luxury setting
Strong financial acumen
Operational analysis skills
Exceptional communication skills
Exceptional interpersonal skills
Ability to influence and lead
Ability to manage complex operational challenges with poise and decisiveness

Location

New York, NY
Midtown Manhattan

Work Type

Permanent
Full-Time

Experience Level

2–3 years of progressive Food & Beverage leadership experience

Education Level

Bachelor’s degree in Hospitality Management or related field preferred
Equivalent professional experience

Salary/Compensations

USD 77,000 - 82,000 yearly

About the Company

We believe in performance, agility, innovation, fun, collective intelligence, and empowerment.
We celebrate successes and accept failure to bounce back stronger.
We are empowered and fully accountable, encouraging ownership, decision-making, and impact.
We act as One team, with Global, Regions, and Hotels building and driving commercial and marketing strategy together, supporting each other, and growing collectively.
Sofitel New York, ideally situated near Fifth Avenue, Times Square, and Grand Central Station, offers 398 spacious guest rooms including 52 suites.
Our ambassadors deliver service from the heart and create lifelong memories with French inspiration.
Accor is a worldwide leader with 280,000 individuals passionate about service and achievement, inviting you to imagine tomorrow's hospitality.

Equal Opportunity

We are an inclusive company with an ambition to attract, recruit, and promote diverse talent.
All information will be kept confidential according to EEO guidelines.